Reviews (10,426)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

June 19, 2024

As the owner of “Cosaslocass”, I want to express my gratitude towards the Zendrop team. Their quick attention and effective solutions have been essential to the success of my online store. In particular, I want to highlight Jo from the Philippines, who has proven to be one of the best customer service representatives. Thank you, Jo, for your professionalism and dedication!

COSASlocas
Chile
3 months using the app
July 13, 2024

I would recommend this platform because its simple easy to use and has amazing products!

Grace & Glam
United States
3 months using the app
April 9, 2024

Zendrop is very user friendly. It's a quick set up and everything you need to know is either right there for easy access offered through coaching/training. There's a ton of quality, popular products to chose from, for much lower prices than I'm seeing elsewhere. I would recommend Zendrop to everyone, but especially beginner dropshippers.

Ditsy
United States
29 days using the app
March 20, 2024

i would recommend zendrop for those who want to start a dropshiping business , great customer service , good prices , fast shipping and easy to replace order if damage or stolen

ROBVOLUTION
United States
7 months using the app
October 11, 2024

great team

Handric
Italy
5 months using the app
Zendrop replied October 15, 2024

Thank you! We’re glad you think so! We appreciate your support!

May 30, 2024

I have enjoyed the zendrop experience greatly it is so easy to use and has great products and wonderful customer service representatives. I highly recommend to use this as your dropshipping option.

ComeTeckYourself
Australia
6 months using the app
October 14, 2024

No está mal. Te aseguras que los productos lleguen de calidad y sin letras chinas a los clientes pero ese esfuerzo te lo meten de extra en los envíos que son muy caros. La atención al cliente increible (Janelle) muy amable.

MyTapSafe
Spain
28 days using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're glad to hear that you're satisfied with the product quality and Janelle's customer service. We understand your concerns about shipping costs, and we appreciate your insights as we continue to improve. We'll be reaching out to you to provide further assistance you may need.

May 24, 2024

I had an experience to had a chat with a nice customer support agent who helped me to solve an issue with one client regarding the shipping process. Agent Jobelle explained in all details the process. Looking forward to collaborate with them.

Kitchentic
Romania
3 months using the app
July 28, 2024

The customer service is great, they are willing to spend a lot of time to solve the problem, answer questions very quickly, I would like to thank jemima for taking the time to help me, thank you very much

PlushSoothe Buddy™
United Kingdom
3 months using the app
April 17, 2024

I love Zendrop cuz customer service because I had an issue with a double payment and they solve my problem by giving me 3 months of no payments until July that was a great deal they really know how to accommodate with their then drop members :)

Click Thrills
United States
4 months using the app