Reviews (10,144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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really good app, and really fast on anything
We're glad to hear you’re enjoying the app and that it’s fast and efficient! Quick service can really enhance the experience. Thanks for your feedback!
I am still learning the idea of all of this and the chat help feature has been great for learning. The AI chat can answer most questions but the real time conversation with a specialist helped clarify things. Love it so far.
Loving this app. Their support is especially helpful if you have a technical problem with a listing. I had trouble sourcing an item I had already listed due to a technical difficulty, and they helped me come up with a creative solution while they worked on the bug.
I look forward to doing good business.
The Zendrop 1 to 1 Help is Extremely Professional, they help you with Precision and Speed!
Gracias por el exelente servicio al cliente, en especial a Mariane :)
I am new to Dropshipping and have had a lot of questions. Choosing Zendrop was the best thing I have done as the team are patient and so helpful. Would definately recommend Zendrop to all.
i love zendrop. i will use it every day. you cant find a customer service as good as this. top
This experience wasn't a positive one for me, it was very frustrating. Due to an internal problem, I was unable to import products from AliExpress. I was unable to get in touch with support on the website due to an on-site issue. On the website it's the only way it provides instructions for reaching them and doesn't offer any other alternatives. Contacting them was a nightmare. They did not answer through Instagram. I found their support email on their YouTube channel. The email Support was extremely quick, which is the only reason why I am still giving a 3 start. I was connected to an agent via email. The support team was great and respectfull . They issued me a refund without any hassle.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Muy profesionales y ayudan en todo lo posible, una atención al cliente excelente
Thank you for your kind words! We're thrilled to hear that you found our team professional and helpful. Your satisfaction is our priority!
Everything is as i imagined and Zendrop support is fast and helpful