Reviews (10,387)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

July 29, 2024

Customer support is always the most important aspect that I consider when I am choosing an app. As chatbots that give you documentation become normal nowadays, a human who reassures you with solutions promptly can help reduce your frustration, especially for a new startup.

Inner Peace 365
Malaysia
About 1 month using the app
July 18, 2024

Happy with my experience so far very helpful support team!

Valley Dealz
United States
3 months using the app
March 14, 2024

Zendrop has great customer service! You can always reach them via chat. I've also never had any problems with orders or parcels, which has unfortunately happened with other dropshipping providers. I can recommend Zendrop!

Dogadore
Switzerland
Over 1 year using the app
July 15, 2024

Awesome customer support, really cool platform. If you're drop shipping, I highly recommend checking out Zendrop!

RelateGolfco
Australia
About 1 month using the app
May 21, 2024

I was not used to communicating fully through the app, I prefer to speak to someone in person, but I got the help I needed with my account. Jemina and Molly were very helpful and understanding, and I appreciate their help. I also love attending the Academy with Thomas, he is the best and so patient and helpful. I feel I would have given up if it wasn't for Thomas's encouragement. Thank you Zendrop!

Lilys Emporium
United States
7 months using the app
August 8, 2024

Their team is very patient and very skilled in their work

beyondel
Malaysia
5 months using the app
June 30, 2024

I had an issue with tracking number, the support were pretty fast and useful.

EruptionMist
Mexico
3 months using the app
Edited July 28, 2024

Just amazing Customer support!
i loved it
JUAN is an awesome guy there, very helpful.

My Store
United States
About 1 month using the app
August 12, 2024

great service with a really helpfull support team.

Bankai Merch
United States
About 2 months using the app
August 30, 2024

wane dropship zendrop is the way to go

Home Haven Essentials
United States
3 months using the app
Zendrop replied September 6, 2024

We're glad to hear from you. We appreciate your positive feedback!