Reviews (10,228)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 6, 2024

Amazing support team, easy fulfillment.

CentronExpress
United States
About 2 months using the app
July 4, 2024

très bonne application des produit varié , super

MONZABELLA
France
About 2 months using the app
November 15, 2024

Ha sido de mucha ayuda, nos ha respondido todas nuestras dudas en tiempo real y con gente de verdad

TiBell
Mexico
14 days using the app
May 28, 2024

Zendrop's support team, especially Lan, has been exceptional. Lan guided me through adding products manually in Shopify and requesting quotes in Zendrop, providing clear and efficient assistance. His expertise and patience made the process seamless. Highly recommend Zendrop for their outstanding customer support, with special thanks to Lan!

Meow Cuddles
India
29 days using the app
Edited May 3, 2024

I was initially having some trouble updating inventory based on instructions provided to me by the service desk team - after some back and forth one of their senior customer care managers hopped in and provided some personal assistance and we were able to work through the problems I was having. Problems solved! After this experience my confidence with their service has been restored. Much appreciated.

puppupgo
United States
9 months using the app
Zendrop replied April 15, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

June 18, 2024

best service support team wonderful and helpful
jinky was awaome

syrvace
Netherlands
5 months using the app
May 22, 2024

first of all big thanks to kelly for helping me is such an amazing custom support and patience with the customers she helped me with everything I struggled and big thanks to the amazing support and fast replies

My Store
United States
About 2 months using the app
December 28, 2023

Pretty decent app, plenty of options available, also samples are great to use to create your own content.

Just found out that if you have a paid plan, you can ask support to get them to adjust the same place accross all Shopify Stores/Zendrop acccounts you have! Just a shoutout to Ian on the support line who got this processed for me in a matter of minutes!

Also, the app and site are such an easy and smooth experience, along with the Academy available it is very supportive

1-Stop Beauty Shop
Australia
9 months using the app
May 13, 2024

So far so good. Been using the free plan for a week and reached my 25 order limit. Will be upgrading to a paid plan.

Piper Lily Pet Shop
United States
5 months using the app
June 9, 2024

great services, works very good.

P&P SmartHome
United States
5 months using the app