Reviews (10,387)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

May 8, 2024

The fulfillment automation of Zendrop is amazing. The support is also top notch as they respond and fix the problem right away. Would recommend for anyone starting or into drop shopping

Avellantra
United States
7 months using the app
Edited April 12, 2024

This is a great app! Good for building a good drop shipping brand. I love the fact that they have a free plan for beginners to get you on your way and as profits come in you can go for more advanced plans with more features and benefits. Very beginner friendly! The team also responds fast which is excellent in helping you to be established.

Kaveto
United States
7 months using the app
February 7, 2024

Love the app and it makes a complex intricate and potentially difficult process extremely easy. That said, there are a lot of things that can still go wrong and understanding what is expected and how to operate goes a long way to helping a new user succeed. I would HIGHLY recommend you start with the Zendrop free plan and get used to how everything works. The monthly plan (for those on tight budgets) starts out right away with a moderate charge. If you are figuring things out... it would be best to start with the payments AFTER you understand the pitfalls.
But for all these potential issues... you get wonderful help center library items... all in print and from what I've seen, MOST also include a video of the explanation too. If that still doesn't help you... their live chat jumps in and boom... you are straightened out in no time!
Take it from someone that likes to play it cautious... this platform is fantastic! Give it a try today!

The Greenhorn Geek
Canada
About 1 month using the app
February 13, 2024

I was using another platform, decided to try zendrop and switched to it. The customer service is always helpful and there whenever I need them. Linking, fulfilling, sourcing, and finding products is easier than the other platform. I like that you can brand the products, have more than 1 account with the plus plan. I am happy I switched!

Flawlessly Abo
Spain
6 months using the app
July 1, 2024

The products are amazing and the customer service is even better. Anytime I need help the representatives are always there to help.

Things To Love
United States
3 months using the app
February 12, 2024

I only just started using Zendrop and with my first client I already had a problem. I contacted the support team and Ellah answered within 1 min (!) and helped me find a solution for my issue. I can only say, I am very impressed! Thank you Ellah!

Dream Art Design
Italy
5 months using the app
March 25, 2024

Great systems in place to help you become a top seller. Great live programming to teach you the basics of dropshipping and how to succeed. A very wide range of products - (sourcing from other parties if they cant source themselves.) Last but not least they have very fast and friendly customer service that is always happy to help! - Ron

FourTree Brands LLC
United States
About 1 year using the app
April 11, 2024

Zendrop is an awesome drop shipping company, they have a lot of products to choose.

The help that I receive every time from the staff is really something else, they are always fast at replying to you and to explain the solution to your problem in a clear and simple way!

They also have a lot of offers for their different plan which is amazing.

If you are just starting out your dropshipping journey, I really suggest you to use Zendrop!

Shark bite comfort
Italy
2 months using the app
June 1, 2024

I would strongly recommend this app because the support team is amazing they are patient helpful responsive amazingly good with working with you thru the issue u may be facing with your store amazing people amazing drop ship amazing fulfillments

Live Love Laugh shop
United States
6 months using the app
July 28, 2024

Very happy with Zendrop, every time have a question customer support is fast, professional, and knowledgeable. Jemima help me today and she was amazing.

JazminOnlineShop
United States
3 days using the app