Reviews (10,148)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 6, 2024

Amazing support team, easy fulfillment.

CentronExpress
United States
About 2 months using the app
July 10, 2024

good service

My Store
Australia
3 months using the app
October 15, 2024

Me atendió Jemima tras una duda con mi stock del producto. Se pusieron en contacto conmigo al instante y no pararon hasta solucionar mi problema. Una atención 10/10.

Tulip Blaze
Spain
5 days using the app
Zendrop replied October 18, 2024

It’s wonderful to hear how helpful Jemima was in resolving your issue! Prompt and dedicated support makes all the difference. Thanks for sharing your experience!

May 7, 2024

Zendrop is great because you find a wide variety of products to put on your shopify store and they do the work of importing products and that information directly to your store!

Though I will say this, the product photos and/ or product descriptions can be lacking and you might have to go to other sites in order to find more information about a product instead of relying completely on zendrop

The customer service is great though and you can answers very quickly and the staff is super friendly.

This is all based on the Free Plan and as a store owner who has not sold any products to customers, there could be other caveats down the line but for now, it's a good place for beginners

Also a big plus is being able to import from aliexpress but that is available on the higher tiers now

EmuEden
United States
6 months using the app
April 26, 2024

Extremely fast response and helpful. Very good features. Everything works well from what I can tell. Smooth user experience. Very versatile. Full of great products to choose from and integrates with Shopify well.

RejuvenTech
United States
4 months using the app
June 7, 2024

Hey E Commerce Dropshippers,

I will truly recommend Zendrop, they have great product choices, easy to understand even when you’re a beginner. And the best part is their chat support. I am really thankful to one of the chat support team, Janelle. She is quick in helping with my queries.

My Store
Germany
7 days using the app
May 23, 2024

Super easy to use interface. What sets zendrop apart for me is their 24/7 service. Sometimes you need things fixed quick so having a real person to talk to, that can help you instantly is a necessity.

GolfGoods
Australia
4 months using the app
June 30, 2024

It's been pretty good so far. The whole experience can be confusing and overwhelming but we'll worth it!

Peak Hits
Canada
27 days using the app
May 28, 2024

Zendrop's support team, especially Lan, has been exceptional. Lan guided me through adding products manually in Shopify and requesting quotes in Zendrop, providing clear and efficient assistance. His expertise and patience made the process seamless. Highly recommend Zendrop for their outstanding customer support, with special thanks to Lan!

Meow Cuddles
India
29 days using the app
May 8, 2024

Zendrop has has helped me a lot. Trying to get my Shopify store setup and making sure my orders are sent out correctly was a big help for me. The customer service team is great. Communication is the key and if I have any questions or concerns, Zendrop has done a great job so far with helping me. If you are looking for a dropshipping company, Zendrop is the company you she work with. Thanks Zendrop Team!!!!

Glamour Queen
United States
4 months using the app