Reviews (10,387)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

April 4, 2024

Once you find the link for support, customer service is always helpful. After a couple of false starts, I am finally able to get up and running with my second store.

Upscale Trends
United States
8 months using the app
April 16, 2024

I had a trouble with variants for one of the product, and Cyril helped me out, even when his was outside of working hours.

Great and responsive service, you will not wait long for a response nor for the problem solution!

Kalee
Netherlands
3 months using the app
August 8, 2024

They respond very quickly via chat. Actions are also taken swiftly!

Droppond™
Netherlands
4 months using the app
May 16, 2024

Strongly advised. Even with its lack of cost, it offers excellent resources—the suppliers being the most crucial. Additionally, Zendrop has a ton of amazing new products. Very good to use.

STYLE SHOP
Australia
4 months using the app
May 28, 2024

At Zendrop I was assisted very fast and effectively. They know the business and they know that time is money. It feels good having Zendrop as my fulfillment store.

eHealthSmartSolutions LLC
United States
12 months using the app
May 24, 2024

I've been using Zendrop for my e-commerce business and I'm thoroughly satisfied with the service. The platform is user-friendly, making order fulfillment and product sourcing a breeze. The customer support is always responsive and helpful. Thanks to Zendrop, my store, kiicity.com, has seen a significant improvement in efficiency and customer satisfaction. Highly recommend it to anyone in the dropshipping business!

Kiicity
Denmark
4 months using the app
June 30, 2024

Some of the features do not work as advertised. Such as the Aliexpress importer. The importer has had issues or reports of not functioning for nearly a year. Customer service in regards to any assistance in getting it to work was dissatisfying. I also made the mistake of topping up my credit balance to try and order some samples. However, you can't use the balance to do that and it was not very obviously stated as far as I can see. I will say the support agent I ended up dealing with to assist me in refunding the balance was helpful, which is the only reason I bothered to write this review.

Prefurred Pet Supply
United States
4 months using the app
Zendrop replied July 2, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

June 11, 2024

Very helpful, chat support. needed to know where thy had shipping and they got back to me very fast.

PepitoStore
Norway
5 months using the app
October 10, 2024

buena comunicacions gracias marianna

stock bueno
Spain
About 2 months using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're glad to hear you had a great experience with Marianne. Your appreciation means a lot to us!

April 21, 2024

You all are doing well and i personally like that you all are decided to come up with print on demand I appreciate.. please enable that as soon as possible.

Full-Flidged Store
Canada
6 months using the app