Reviews (10,425)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

May 29, 2024

Great service, the staff was incredibly friendly and knowledgeable, helping me find exactly what I needed. The website is clean, well-organized, and has a great selection of products. Overall really good to work with.

GloMarket
New Zealand
About 1 month using the app
June 18, 2024

Easy to navigate, very helpful resources and team members, quick responses to support tickets and help, overall wonderful experience that lightens the load for first timers

Love You
United States
6 months using the app
July 26, 2024

This is a very good app for anyone who wish to start in the ecommerce business. They offer tons of support and many tutorials, courses to guide you through your journey. This is worth paying for just for the knowledge.

Kelitos Sporting Goods
Canada
4 months using the app
July 16, 2024

Good support team. Now still have to see how they perform on their fulfillment. I'm Curious

Melrida
Belgium
4 months using the app
July 7, 2024

This is a great app great customer service I accidentally downgraded my plan I contacted them and they helped me right away they got me back to my status I recommend this app customer service 100%. Thank you again

AirZephyr™
United States
18 days using the app
June 25, 2024

Very user friendly for beginners, Help Team is amazing and there when you need them.

DP Sales & Service LLC
United States
4 months using the app
June 28, 2024

Really great customer service. Helped with basically everything i had problems with. BUT MAAYYBE LOWER THE PREMIUM PRICE!!!

Distribute
United States
3 months using the app
August 26, 2024

Zendrop's AI Assistant and support team have exceeded my expectations. The AI is intuitive and efficient, making daily tasks easier. The support team is equally impressive—always professional, helpful, and resourceful. They answer all my questions with expertise and ensure I have everything I need to succeed. Highly recommended!

EverShopperR
United States
3 days using the app
July 23, 2024

Very responsive customer service. I needed a document for the product i am listing, i reached out to them and they got me the document within 24 hours.

ovlbrands
United States
About 2 months using the app
July 11, 2024

Worst dropshipping service ever. It looks pretty I had some order when i started my website They took so long to arrive and I contacted their customer service many times. i could non star i would prefer to select that.

Stella Rose Jewelry
United States
4 months using the app
Zendrop replied July 12, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.