Zendrop ‑ Dropshipping & POD , 8,197 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly dropshipping features, including a vast catalog of high-quality products, automated order fulfillment, and real-time inventory management. They value the ability to customize packaging and include personalized branding. The app's competitive pricing plans, advanced features in premium plans, and responsive customer support are also highly praised. Merchants also benefit from the educational resources and supportive community provided.
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Best Customer Support i have ever seen by far...they are fast to respond of any question you have and they are so friendly too...100% easy to use
I was having trouble with my first order but the live chat agent helped me out so much!! Absolutely a fantastic website!
I must commend Molly from the customer support team for her exceptional assistance. Not only did she promptly address my concerns, but she also successfully resolved the issue I had.
Molly's professionalism, efficiency, and commitment to resolving customer issues left a lasting positive impression. It's reassuring to know that Zendrop has a dedicated team that takes customer concerns seriously and handles them with the utmost care.
I greatly appreciate Molly's efforts and the overall excellent customer support provided by Zendrop. It's this level of service that fosters trust and confidence in the platform.
Highly recommended for anyone looking for reliable dropshipping services with top-notch customer support.
Contacted support chat because I couldn’t see the shipping information of an order. Support answered quickly and was able to guide me through to see the shipping information.
Very good support team. They even have a coaching program on the plus plan.
They might be on the little pricier side sometimes (and sometimes not at all).
In summary, a very good platform to test products out on. You can worry less about shipping issues/complications that you may have with aliexpress for example.
Darlene is the most competent and super supportive agent in zendrop, always welcoming and right to the point problem solving and understanding skills. Always loved her support.
Great tool, they work with suppliers so you don't have to. Very rarely is there an issue they cant solve. I recommend the Academy too.
Just worked with customer service. FANTASTIC! Almost zero waiting time and she was able to sort out a billing problem -- that was my fault. Very competent and responsive.
Absolutely amazing service, support was extremely friendly and helpful. Definitely recommend going to for any issues, etc!
Jinky, in tech support at Zendrop was AWESOME this evening! I'm setting up my store, and have a little problem with processing my Zendrop fulfillment. Pretty sure that it has something to do with the way I set up the links of the products to Shopify. She assured me that it will ship soon, and that they will contact me if they need anymore information from me. I'm sure that they will get it done! Although this is my first fulfillment, the order is for myself as a test! so I'm glad that I'M the buyer in this text case!!