Reviews (9,758)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for streamlining dropshipping operations, allowing them to focus on growth. Fast shipping times and high-quality products boost customer satisfaction and repeat business. Automated order fulfillment and seamless Shopify integration save significant time. The app's user-friendly interface is accessible for both beginners and experienced merchants. It offers a vast catalog of high-quality products, including AliExpress imports, and custom branding options like personalized packaging. Additional resources such as Zendrop Academy, live coaching calls, and marketing materials are beneficial. Exceptional customer support is frequently highlighted, with specific agents like Mariane, Jobelle, and Cyril receiving praise. The app runs smoothly without glitches, and both functionality and support response times are fast. Merchants recognize this app as a reliable, efficient, and user-friendly dropshipping solution with excellent customer support.

September 15, 2024

Super friendly-to-beginners app, i got a free month once they knew that i am not financially ready to begin my drop-shipping journey! who else does that? Plus, the customer service staff is extremely professional with an almost-instant response, in my case her name was Mariane.

LIGHTS
Lebanon
7 days using the app
Zendrop replied September 18, 2024

Thank you for your review! We’re thrilled to hear that you found our app friendly for beginners and appreciated the free month. It’s great to know Mariane provided you with professional and prompt support.

September 11, 2024

I recently started my journey in e-commerce, and I'm so impressed with Zendrop's support! Every question I've had was answered quickly and thoroughly. Their customer service is outstanding and has made the whole process so much easier. If you're looking for a reliable platform with excellent support, I highly recommend Zendrop!

bablshop
Austria
19 days using the app
Zendrop replied September 13, 2024

Thank you for your wonderful feedback! We’re thrilled to hear our support has made your e-commerce journey smoother. We appreciate your recommendation.

June 24, 2024

Zendrop is one of the best quality supplier platforms for Dropshipping. Their support team responds almost immediately, and they offer a wide range of high-quality products. I really appreciate their quick customer support as you receive answers in seconds, unlike other supplier platforms where you might have to wait for days.

Babylon
Germany
12 months using the app
July 30, 2024

I'm a new user but their support is amazing, and I'm sure I will thrive by working with them, can't recommend enough!

Let's Glam
Cyprus
About 1 month using the app
August 5, 2024

I've been using Zendrop for my dropshipping business for the past few months, and overall, I'm very satisfied with the service. The platform is user-friendly and makes it easy to find and import high-quality products into my store. I appreciate the variety of products available and the fast-shipping times, which have helped me keep my customers happy.

The integration with Shopify works seamlessly, and the customer support team has been responsive and helpful whenever I've had questions or issues.

Zendrop has been a reliable partner in growing my e-commerce business, and I would definitely recommend it to other dropshippers looking for a dependable fulfillment solution.

Bonkera Boutique
United States
About 2 months using the app
September 19, 2024

Super happy with the support team from Zendrop, always quick to respond and eager to help. Great product selection. Highly recommended

VXR
Canada
2 months using the app
Zendrop replied September 23, 2024

Thank you so much for your kind words! We’re thrilled to hear you’re happy with our support and product selection. Your recommendation means a lot to us!

July 17, 2024

As of right now, Im feeling good about Zendrop. They just helped me solve a problem I was having on shopify and Joanna was goated throughout the whole chat. I was all over the place, but I feel more calm and collected. Least I know the next few steps. Thanks Zendrop!

LashBake ™
United States
About 2 months using the app
June 27, 2024

I was having an issue with my subscription payment and Karrie came through and got it squared away in less than a minute, she made sure she understood what was needed, didn't run through a bunch of scripts, straight to the point so I could get back to running my business.

My Hair Journee
United States
About 2 months using the app
September 8, 2024

AI works fine and the actual people you may speak with are fast and knowledgable will update later if they dont get back to me on my request but for now my experience has been pleasant

Make It Special
United States
8 days using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear it from you.

September 4, 2024

Amazing customer service! Quick refunds when necessary. I was worried i might not get a refund after a higher plan was deducted from me but it was properly handled and swift. Juan was really friendly and helpful

Willene Shop
Canada
26 days using the app
Zendrop replied September 6, 2024

Thank you for your great feedback! We’re thrilled to hear that Juan provided friendly and swift assistance. We appreciate your recognition and support!