Reviews (10,377)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.
Refine
-
By rating
It is good to navigate and different plan options
Do not download the shopify app: Zendrop. If you are looking for a review and a reason to not download this app extension here it is. The app says free to download and free to use but then charges you excessively. The products on the app are all overpriced, easily broken, and resent to you from china and other places out of the country. I am very unsatisfied with Zendrop especially because of the scam the CEO has decided to use to make money. It is not right.
We’re sorry to hear about your experience and appreciate your feedback. We understand your concerns and are here to help. Our team will reach out to address your issues and provide any necessary support. Thank you for sharing your thoughts with us.
Recently had some issues with the zendrop billing. So contacted the customer service agent . Shiza , was a great in helping me out with the issue . She was very patient with our queries and very considerate in regards to our problems . I highly appreciate the quick response and solutions provided.
Thank You once again
Thank you for sharing your experience! We're so glad to hear that Shiza was able to assist you patiently and effectively. Your appreciation means a lot to us!
I would like some tips on how to promote products properly, and be effective thanks.
Thank you for the five stars! We truly appreciate it! For us to further assist you, kindly reach out to our customer support and we're more than happy to support you.
Hi I love this I love doing this with you guys! Thanks!
As a online store owner I'm love the simplicity off using Zendrop! lot's of product ,great custumer service! There's great plans and advantages for everyone's no matter you're starting your buisness or you're already world wide scale !
Thank you for the amazing feedback! We're so glad to hear that Zendrop's simplicity and variety of products have made a positive impact on your business. Whether you're just starting out or scaling globally, we're thrilled to support you every step of the way. We truly appreciate your kind words and are here to help as you continue to grow!
TERRIBLE!!!!
If you want to have very late shipments and angry customers, and also to be wrongfully and double charged for stuff, then this is the app for you.
It all seems easy and nice on the surface, with the well designed interface, and somewhat easy to link products to your store (when it works), but then it turns into a real mess very fast. More than half my orders took well over the 4 day window they promise (which is already very long). When this happens you will not be notified at all, there is no communication or updates. The customer service is always available but they give you generic cut and paste replies that will not actually solve the issues.
I do not understand how this company has a 4.8 rating? beware!
Thank you for sharing your feedback, and we sincerely apologize for the issues you've encountered. We understand your frustration, and we’re committed to resolving these matters. We will be reaching out to assist you further.
My boy Leigh is so helpful. He should be the next CEO of the company. He was on support with me for an hour and was so kind and helpful and figured out the problem I was having. 10/10 for Leigh Shopify should be very grateful to have him. Thanks Leigh
Thank you for sharing your positive experience! We're thrilled to hear Leigh was so helpful and went above and beyond. We'll be sure to pass along your feedback—he sounds like a true asset to the team!
Ain't gonna lie this is the best supplier, fulfillment, and many more. I literally got $100 order credit with plus plan which is giving me room to spend and the customer service is top notch ngl. If you're not using this as sending your product i don't know what you are doing
Thank you for such an enthusiastic review! We’re thrilled to hear you’re enjoying our services and the benefits of the plus plan. Your satisfaction and support mean everything to us!
Zendrop is amazing - they're my go-to supplier for all items. They have great shipping rate as well as the branding options to make my brand stand out! Would definitely recommend.
It’s awesome to hear that Zendrop is your go-to supplier! Their competitive shipping rates and branding options really do help businesses like yours shine. Thanks for the recommendation—your enthusiasm is contagious!