Reviews (10,431)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

November 7, 2024

I am just starting with Zendrop with my new store. I had a problem med inventory. Zendrop have a very helpful customer service, they was in contact with me several times until I solved my problem. thanks.
they have a lot of products, with acceptable shipping time. I will try Zendrop products and prices, while I have very good feelings until now

MAHYSTYLE
Norway
3 months using the app
Zendrop replied November 22, 2024

Thank you for sharing your experience! We're so glad to hear that our customer service was able to assist you in resolving your inventory issue. It's great to know you're ...

December 2, 2024

I have enjoyed the experience so far. And I will recommend Zendrop to anyone interested. Great customer service as well.

DAANI
United Kingdom
3 months using the app
January 9, 2025

The app works perfectly, orders are fulfilled fast and the support is really good!

Beauvia
Germany
7 months using the app
Zendrop replied January 14, 2025

Thank you for the great feedback! We're so happy to hear that the app is working perfectly for you, orders are being fulfilled quickly, and that our support has been helpful. ...

January 13, 2025

@Shopify needs to pay attention to apps like this!
Onboarding omits all the extra charges, and doesn't explain, how to stay on a free plan, be aware just by adding a product and linking your own products you will be charged a lot! and by a lot i mean, you linked your own products...

Deffinetly a Scam!

myDELIco
United Kingdom
16 days using the app
Zendrop replied January 17, 2025

We’re sorry for the frustration and confusion caused by the charges you experienced. We appreciate your feedback and understand how important transparency is during ...

Edited November 30, 2024

I had a problem with my billing in connection to my shopify account. Nyka the support person was very helpful, fast and understanding of my situation. I just want to commend this person. More success to Zendrop.

Days after, another great support from Jo. Very helpful information in navigating my way in shopify. Kudos to Zendrop.

New Malkah
Philippines
About 2 months using the app
Edited November 26, 2024

Highly recommended. The assistance from the agents has been fabulous, they have attended to each suggestion I have, they are interested in following up and if in the end they can solve the problem. With the request for products from the catalog they are super efficient and fast, without a doubt it makes the experience much easier for novices and Dropshipping professionals will surely find a good ...

Nuvvo Place
Costa Rica
21 days using the app
November 19, 2024

As a begginner dropshipper Zendrop has been a life saver for me, way more simple o use than the other fullfillment service i have tried and a very helpful team

ExpressVie
United States
7 months using the app
December 4, 2024

Here you get a real support for your problem almost any time!

HarBoost.dk
Denmark
About 2 months using the app
Zendrop replied December 20, 2024

Thank you for your feedback! We're so glad to hear that you've experienced reliable support whenever you needed it. We're always here to help with any issues you may have!

February 6, 2025

Great service! And customer support is there to help at any time!

Fiany.de
Germany
17 days using the app
Zendrop replied February 11, 2025

Thank you so much for the positive feedback! We’re thrilled to hear you had a great experience with Zendrop and our customer support. We’re always here to help! 😊

November 26, 2024

I encountered an issue disconnecting my TikTok Shop from Zendrop without disrupting operations. Resolving it required about an hour of collaboration between Zendrop and TikTok, as the disconnection couldn't be handled directly within Zendrop. Both representatives remained patient and persistent, ensuring all questions were addressed and solutions explored. Ultimately, TikTok resolved the issue, ...

VOLTAÏQUE
United States
4 months using the app