Reviews (10,387)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.

July 24, 2024

They have a very kind and helpful support.

SummerFrezze
Germany
4 months using the app
August 4, 2024

I never have issues getting answers or help here.

OHANA TREE
United States
5 days using the app
November 3, 2024

The thing i most liked was its really good support team, they replied in time and answered all my questions clearly, i had a big problem but they managed to solve it, thank you very much for everything!!!!!!

My Store
Chile
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so glad our support team could assist you and resolve your issue. Your satisfaction is our top priority, and we're thrilled to hear that everything was handled to your liking.

February 25, 2024

Had an issue with a return/refund/reshipping of an order. I first spoke to a "bot" and within 15 minutes on a Sunday morning I was contacted by a live representative who guided me through the entire process by simply providing them shipping information. I look forward to doing more business with this company. Thank you Karrie (customer service rep).

MonsterMash Retail
United States
2 months using the app
Edited June 7, 2024

I've been doing dropshipping for over a year now and the best sourcing in terms of speed, quality, price and custommer support is Zendrop and it's not even close.
You get all you need to start your eshop complete for free and once you have some revenue in you can then upgrade and get customization and make it a real brand!
And if you happen to have any trouble and see Jeffrey taking over your case you can be sure that your case will be solved, he's the best

Fire Rider
Czechia
About 1 month using the app
May 20, 2024

Had an issue and Jeffrey got it all straightened out for me. Put in the wrong email when signing up and he got it fixed. Thanks so much.

2 Red Dogs Pet
United States
10 months using the app
May 30, 2024

I have enjoyed the zendrop experience greatly it is so easy to use and has great products and wonderful customer service representatives. I highly recommend to use this as your dropshipping option.

ComeTeckYourself
Australia
6 months using the app
August 5, 2024

Very helpful. Thanks Nyka.

Athena: Buy with Wisdom
United States
6 months using the app
June 16, 2024

Amazing fulfillment service, the support is awesome and it is the service I trust to fulfill the products to my customers! Would recommend this to anyone starting out or even to people well into the business!

Melo
Canada
28 days using the app
July 1, 2024

The most useful app so far for dropshipping. Makes my life so much easier

Sekro
United States
About 2 months using the app