Reviews (10,150)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 10, 2024

buena comunicacions gracias marianna

stock bueno
Spain
About 2 months using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're glad to hear you had a great experience with Marianne. Your appreciation means a lot to us!

May 28, 2024

this app is exactly what i needed and so will all of you!

OnyxHydro
South Africa
5 months using the app
May 13, 2024

So far so good. Been using the free plan for a week and reached my 25 order limit. Will be upgrading to a paid plan.

Piper Lily Pet Shop
United States
5 months using the app
June 14, 2024

TRES BONNE EXPERIENCE ET LE SERVICE A LA CLIENTELE EST IMPECABLE

Bellas Artes
Canada
6 months using the app
July 2, 2024

always great customer service!

Body Goals LLC
United States
14 days using the app
July 2, 2024

Great customer service

No Mans Land
United States
3 months using the app
July 1, 2024

Zendrop Is Amazing! very helpful

TurboThrustPro
United States
About 2 months using the app
May 14, 2024

Zendrop won my heart! They support has always been so good, they are available every time for us, and thy just don\t put the problem on hang and delay it, they solve it at one time. And I had a problem related to billing and they just solved it.

Cute Cubbies
United Kingdom
5 months using the app
June 10, 2024

Thank you Zendrop (Jobelle) for your Friendly and fast customer service

ataahua
Spain
About 1 month using the app
May 12, 2024

Worst dropshipping service ever. It looks pretty - everything is organized and easy to find. However, don't let that fool you (btw, this is coming from someone who was a plus member). Let me explain:

1. I wanted to try Zendrop before posting products on my store, so I ordered a few samples to test them out. They took so long to arrive and I contacted their customer service many times. Eventually, I just gave up and canceled the order.

2. Their 24/7 customer service only sounds nice. Yes, they reply fairly quickly, and yes, they are very friendly, but they don't actually help you fix the problem. All of my conversations with customer service agents went something like this:
They say they'll check why the products are taking so long to arrive and get back to me as soon as possible. When they get back to me, all they have to say is that they've just contacted the sender and that there has been some sort of an ambiguous delay, but the products are on their way. Sounds assuring, the first time they say it.

Bottom line, I think it's a waste of time and money.

Spirecook
Israel
4 months using the app
Zendrop replied May 14, 2024

Thank you for sharing your review. We have reached out to you via email to assist you with this.