Reviews (10,150)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 6, 2024

Good customer service

Cuddly Cubs
Australia
29 days using the app
November 10, 2024

great team, very friendly and helpfull

SerenityProducts
Belgium
29 minutes using the app
May 11, 2024

So far so good with zendrop very supportive fast response I'm pretty picky when it comes to these things and they met the standards of what I needed great service when it comes to communicating with someone

Athens Zenith
United States
5 months using the app
July 13, 2024

Great closing process and ending subscription.

EdenFit
United States
8 months using the app
March 22, 2024

I started my Brand in February and Zendrop has been amazing so far. They have a great selection of products. Anything you can think of they probably have it. The prices of them make it easy to make a good profit margin on sales. The customer service and support if you run into any issue the team at Zendrop will try their best to help. I had an issue with linking products to my site. I emailed the support team and Janelle from the team jumped right on it. I’m fully satisfied with the platform. I plan on continuing using this service in the future and I’ve had no problems so far. The make the process of building your e-commerce store seamless. Anyone with enough time could do it. Thank you everyone at Zendrop for making this possible. This is my first time starting my own business and Zendrop makes me confident I can take on the world by the horns.

Vouge Vista
United States
7 months using the app
May 24, 2024

I've had a lot of struggles with the AliExpress importer tool, and had to figure out another way to get a product from AliExpress to my store. I contacted their customer support and they are some of the most caring likeminded people i've ever gotten to speak to. They figure out your problem with you and truly do everything in their power to help!

The UltraVac
United States
3 months using the app
June 11, 2024

Excellent service. Quick and easy to understand directions.

3 Son's Apparel
United States
About 2 months using the app
October 18, 2024

Tolle Kommunikation, sehr zuvorkommend und Lösungsorientiert

Nokiverses
Switzerland
About 1 month using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We're glad to hear that you found our communication helpful and our team accommodating. Your satisfaction is our priority!

May 6, 2024

zendrop employees are in 1 word Amazing! customer service is always there for you and are very friendly. come up with quick and right options. they really make you feel like you are not alone. definitely recommended!!!

thanks to: ian, enzo and Juan! you guys are the best

Noviza
Netherlands
4 months using the app
June 5, 2024

Very Good customer service. They are quick to respond and are always helpful.

KitKatz
Canada
4 months using the app