Reviews (10,389)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.

February 20, 2024

i needed help with a refund and i reached out to support and got JO she helped me out with everything and got my refund. Zendrop is one of the best dropshipping platforms to work with, if you want to get into dropshipping i recommend using them. thanks to Zendrop and all there staff.

New 2 U Treasures
United States
5 months using the app
August 4, 2024

I never have issues getting answers or help here.

OHANA TREE
United States
5 days using the app
June 7, 2024

Zendrop is different and the best platform to choose your products and delivery time according to your choice. If you have any questions or concerns, they always provide prompt and professional help. Thanks to

Style Glow
Mexico
About 2 months using the app
August 8, 2024

Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.

Relaxed Desk
United States
About 1 month using the app
May 16, 2024

I had an issue with my account but Theresa from customer service was amazing. I somehow initiated both a yearly and monthly subscription but she was able to correct my account in very short order. The chat bot and live chat is very easy and efficient. No time wasted which I really appreciated.

Hidden Attic
United States
8 months using the app
May 6, 2024

There is a good variety of products on Zendrop and i find the website very easy to use !
Also their Customer support is quick and great !
Mariane and Jo helped me with a problem on my first order ever , and they helped me out very well !
I got on zendrop cause of the good reviews and they did not lie !
Zendrop is GREAT !

Variety Vibes
Netherlands
About 2 months using the app
June 4, 2024

Zendrop has great customer service. Very quick to reply to issues that dropshippers would have. Looking forward with working with Zendrop as my business grows.

Tundra Wilderness Store
United States
4 months using the app
May 5, 2024

We contacted the support chat Sunday Evening for some help in connecting Zendrop to our store. We received an email saying we weren't connected but we were connected yesterday so something had gone wrong. The help that we received was top notch professional! Our contact was very quick to help us get it all straightened out! Thank you very much!!

SIS STATION
United States
3 months using the app
February 26, 2024

I can only say that the team is always there whenever you need anything. They do their job very well and thank you!

FUSION
Austria
6 months using the app
April 1, 2024

Using Zendrop has so far been a blast. I was forwarded to a bot for help and was feeling like i needed to communicate one on one with a person and their help center afforded me that opportunity. This, to me, is true customer service. We truly seem to be lacking in this here in the US anymore and I can only say thank you!

LectroStuffez
United States
5 months using the app