Reviews (10,237)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 7, 2024

I was using another software that we've all heard of before...won't mention the name. I was frustrated by how complicated it was and I was being up-charged for so many additional features it was becoming expensive. I was hearing about Zendrop a lot on YouTube and decided to make the switch. BEST DECISION EVER. Im serious, if you are using anything else besides Zendrop you are missing out!. Zendrop is the EASIEST, MOST AFFORDABLE, AND SIMPLY THE BEST.

Lumere™
United States
11 days using the app
February 18, 2024

I appreciate the opportunity to provide feedback on my recent experience with Zendrop, which I've been utilizing for approximately one month. Overall, I find the platform to be excellent and have enjoyed using it.
However, I would like to offer some suggestions for potential improvements:
* Enhancement of Zendrop Academy:
I've observed that Zendrop Academy offers a limited number of lessons, which can be completed within a short span, often leaving users with no further engagement. Additionally, most of the content available in the academy is accessible on Zendrop's YouTube channel. Furthermore, the content of the live calls seems to follow a repetitive pattern, focusing primarily on the host's success story, the benefits of Zendrop, and addressing basic questions. While these sessions may serve as effective marketing strategies, I believe there is room for diversification and deeper exploration of topics to cater to varying levels of expertise and interests.
* Implementation of Ad Spy Functionality:
It is my suggestion that Zendrop considers establishing a partnership with an ad spy tool to integrate an ad spy feature directly into the platform. This addition would enable users to efficiently monitor advertisements and streamline the process of importing products into Zendrop. By providing users with the ability to view ads, analyze their performance metrics, and seamlessly import associated products within the Zendrop interface, this feature would greatly enhance the user experience and eliminate the need to navigate between multiple platforms for research and product sourcing.
These proposed enhancements aim to further optimize the utility and convenience of Zendrop, ultimately contributing to an even more seamless and productive user experience.
Thank you for considering my feedback, and I look forward to witnessing potential developments in these areas.
Best regards,

Grabit-all
United States
4 months using the app
April 28, 2024

Super easy and fast to add and edit products before you add to ur store. Really helpful as well so many products to add to your store

Must haves
Canada
3 months using the app
February 21, 2024

I've been using Zendrop for my online store for a few months now, and it's been really helpful. It works really well with my Shopify store, making everything easier for me.

What I really like about Zendrop is how helpful their team is. Whenever I had a question or a problem, they were always there to help me out.
I can really recommend Zendrop for any Dropshipping business

Proheal-innovations
United States
6 months using the app
April 22, 2024

I can't recommend ZenDrop enough! It's hands down the best supplier I've ever worked with. The sheer variety of products is staggering, and coupled with their exceptional customer support, it's an unbeatable combination. Whenever I have a question or need assistance, their support team is there in a flash, and it's evident that I'm speaking with a real person who genuinely cares. The automatic price suggestions and curated collections make browsing and selecting products a breeze. The automatic product descriptions feature is a game-changer, simplifying the entire process. Plus, with features like Print-on-Demand (PoD) and automatic order fulfillment, ZenDrop has everything I need to streamline my business. I'm definitely considering upgrading to a premium plan as soon as I can!

All Stuff
United States
3 months using the app
May 21, 2024

Always very helpful and quick with their responses. When encountering an issue, they are always ready to help and solve the issue without hesitation.

Zolani-Stockholm
Belgium
29 days using the app
June 26, 2024

Excellent Very helpful. My questions where answered completely

Mybeauty
Canada
1 day using the app
July 9, 2024

Excellent customer support, very friendly , very organized structure of the app

HYPERCHAIRS
United States
About 14 hours using the app
August 13, 2024

Thank you for response

DYTKNC
United Arab Emirates
About 8 hours using the app
Edited February 2, 2024

Zendrop is special.

I did a free course and decided to sign up for the plus service. Their branding and other features made it look to be of higher quality --- which my customers deserve! I'm looking forward to doing business.

Also, I reached out to customer service about a product that didn't have a good description, and the agent Cyril reached out to the supplier to have that information updated. That was ridiculously efficient! O_O

I had another problem, and it was fixed in no time. Zendrop is different than other companies. I like them. I especially like their Academy where I'm learning about how to run my business, their live video calls / teaching sessions, and their customer service is better than the rest. They're also extremely responsive when you have any problem or concern. I am enjoying doing business with them. I hope we can be profitable together.

Damond
United States
4 months using the app
Zendrop replied January 12, 2024

Thanks for sharing your feedback. On this we have reached out to you via email to assist you!