Reviews (10,153)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 5, 2024

We contacted the support chat Sunday Evening for some help in connecting Zendrop to our store. We received an email saying we weren't connected but we were connected yesterday so something had gone wrong. The help that we received was top notch professional! Our contact was very quick to help us get it all straightened out! Thank you very much!!

SIS STATION
United States
3 months using the app
Edited May 3, 2024

I was initially having some trouble updating inventory based on instructions provided to me by the service desk team - after some back and forth one of their senior customer care managers hopped in and provided some personal assistance and we were able to work through the problems I was having. Problems solved! After this experience my confidence with their service has been restored. Much appreciated.

puppupgo
United States
9 months using the app
Zendrop replied April 15, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

June 8, 2024

Customer support, very helpful and fast on replyes!
Recommended!

BenefitSense
Italy
4 months using the app
April 29, 2024

So far I have had no sales yet, but I see some products I just might get off of my own store.

Heavenly Treasures
United States
4 months using the app
May 20, 2024

Zendrop has the best support team I've ever encountered – always responsive and helpful. Their services have streamlined my ecommerce business, saving me time and delighting my customers with fast shipping and quality products. Highly recommended!

Clarista
United States
About 1 month using the app
May 10, 2024

Very happy with Zendrop’s customer service. I contacted them over shipping issues and had an immediate response and resolution to my problem. Thanks Juan and the rest of your service team for all your help with new sellers. Keep up the great work!

Cash Cow Collectibles
United States
About 1 month using the app
June 25, 2024

Great customer service

Pautte
United States
5 months using the app
June 2, 2024

Zendrop is a very easy-to-use platform, I'm really liking it! Additionally, the support team responds very quickly.

We Petz
Brazil
3 months using the app
August 21, 2024

good

RoseMD
United States
3 days using the app
July 11, 2024

Great support team

SunnyWay
Belgium
3 months using the app