Reviews (10,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.
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Few of the representatives will ACTUALLY help you. Sometimes they the representative will end their shift or go on a lunch so it sucks having to get transferred to another representative and then having to explain your problem all over again. All of them answer pretty quickly though. I do love how they give you videos to refer to because sometimes it is difficult to visualize over text. One thing i didn't like is that one representative getting in the business of another conversation i was having with another representative. Overall, its a great app and has many awesome features but of course there is always things to improve. All love, thank you Zendrop.
Great support. Quick and effective customer service. Highly recommend for small businesses!!
I must commend Molly from the customer support team for her exceptional assistance. Not only did she promptly address my concerns, but she also successfully resolved the issue I had.
Molly's professionalism, efficiency, and commitment to resolving customer issues left a lasting positive impression. It's reassuring to know that Zendrop has a dedicated team that takes customer concerns seriously and handles them with the utmost care.
I greatly appreciate Molly's efforts and the overall excellent customer support provided by Zendrop. It's this level of service that fosters trust and confidence in the platform.
Highly recommended for anyone looking for reliable dropshipping services with top-notch customer support.
They are fast to respond and always help with any questions i have.
good customer service. Helped me get my account sorted out in minutes due to an error on my side Thank Ian
Thank you for your feedback! It’s wonderful to hear that Ian was able to assist you quickly and efficiently.
Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.
Zendrop is amazing. Super easy to navigate, and the customer support is actually really good, You get so used to very trashy customer service, especially with wholesale websites. Zendrops is surprisingly good. They always have answers for your questions, it's 24/7 and you can do it all over chat. I highly recommend zendrop to anyone
Hi, I have just started out with my shopify store, and it is linked to Zendrop fulfilment centre, I use them to fill my store with their products and I am enjoying the useful training they supply, I have had other shopify store owners already complimenting how great my store looks, I can highly recommend anyone to do this, I love my store. Thank you Zendrop.
The customer service is amazing and just the app itself is really nice and easy to use. they help me a lot. Jinky is very good and knows what to do and helped me a lot with my problems.
In one word. Perfect. Always friendly customer service and accurate help.
Even on midnight there is someone to help.