Reviews (10,426)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

May 7, 2024

I was using another software that we've all heard of before...won't mention the name. I was frustrated by how complicated it was and I was being up-charged for so many additional features it was becoming expensive. I was hearing about Zendrop a lot on YouTube and decided to make the switch. BEST DECISION EVER. Im serious, if you are using anything else besides Zendrop you are missing out!. Zendrop is the EASIEST, MOST AFFORDABLE, AND SIMPLY THE BEST.

Lumere™
United States
11 days using the app
April 24, 2024

Great customer experience. Had quite a few questions on different occasions, the good customer service is consistent by all! keep up the good work.

Zen Trade Nest
South Africa
About 2 months using the app
April 25, 2024

Been using for around 30 days now and can say this is the best Dropshipping service I've used so far. Absolutely love the import feature and the support team is ace every single time.

Werkzeugse
United Kingdom
About 2 months using the app
May 22, 2024

first of all big thanks to kelly for helping me is such an amazing custom support and patience with the customers she helped me with everything I struggled and big thanks to the amazing support and fast replies

My Store
United States
About 2 months using the app
Edited July 14, 2024

Zendrop is a top supplier in products. The Customer Service is very good. If you have some any questions about Zendrop, the Customer Service helps you very well to get all your answers. I use to have questions about CE europe certifications for products. Jemina from the Customer Service haves gave me clearly answers about my questions! Thank you for your help . Greets from the Netherlands !

Winkelboulevard.nl
Netherlands
About 2 months using the app
March 7, 2024

I like the app but it is kind of confusing because I have to learn to navigate it. Jobelle, Ernesto and Cyril were very helpful, Professional and friendly.

The team answered all my questions, they were just GREAT!

The Hungry Candle L.L.C.
United States
About 2 months using the app
May 23, 2024

I lack words to describe my experience with Zendrop so far, everything has been just flawless. Not forgetting Joanna the live agent who was very professional and patient with me whilst she rectified my problem.

Ultragearfuse
United States
About 2 months using the app
June 4, 2024

I was nervous about my first order that showed still as processing after one day, and Joshua checked it out for me assuring me that all was ok, and I didn't miss any step in the fulfillment process. Great and fast customer service!!! Thanks Joshua

Orangelly
United States
26 days using the app
April 12, 2024

Fantastic experience with Zendrop! The platform is user-friendly and the customer service is outstanding. They provide a wide range of products and the shipping times are impressively fast. Highly recommend for anyone looking to streamline their dropshipping business!

DecorCraft Alternatives
Jamaica
About 1 month using the app
June 10, 2024

Jeffery was a great help in making sure my order was ship out and I really like the Zendrop platform as it makes my business flow smoothly.

Swift Cart Central
United States
2 months using the app