Reviews (10,391)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.
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Great support. Quick and effective customer service. Highly recommend for small businesses!!
Had a problem with an order and Cyril was more than happy to solve the problem. I will continue to use Zendrop for all the fine products they carry
⭐⭐⭐⭐⭐
Zendrop has been an absolute game-changer for me! The coaching support has been incredibly helpful, guiding me step by step through the entire process of launching my first store. Their team is knowledgeable, patient, and genuinely invested in your success. Thanks to Zendrop, I now feel confident managing my store and scaling my business. Highly recommend!
The customer service is awesome. When i had an issue, a representative did more than what I asked for. Gave me the article to look over and on top of that check the issue herself and sent me images to clearly show what I was looking for and even followed up with detailed paragraphs over the topic. Shout out Jobelle!
They are fast to respond and always help with any questions i have.
Their support (C.) was prompt, kind, and deliberately helpful. So far the platform looks great and I'm positive they'll continue being this professional. 10/10 Recommend.
Zendrop has been a game-changer for my business! Their platform is incredibly user-friendly, making it easy for me to streamline my dropshipping operations. The product sourcing and order fulfillment processes are seamless, saving me valuable time and effort. Plus, their customer support team is top-notch, always ready to assist with any questions or concerns. Thanks to Zendrop, I've been able to scale my business efficiently and focus on what matters most – growing my brand. Highly recommended!"
Very good customer service, fast reaction time and help you with anything!
My angels, yes everytime I have a problem they are ready to reply me. I can work only with zendrop
They are very kind.
I recommend
I have always help
Worst dropshipping service ever. It looks pretty - everything is organized and easy to find. However, don't let that fool you (btw, this is coming from someone who was a plus member). Let me explain:
1. I wanted to try Zendrop before posting products on my store, so I ordered a few samples to test them out. They took so long to arrive and I contacted their customer service many times. Eventually, I just gave up and canceled the order.
2. Their 24/7 customer service only sounds nice. Yes, they reply fairly quickly, and yes, they are very friendly, but they don't actually help you fix the problem. All of my conversations with customer service agents went something like this:
They say they'll check why the products are taking so long to arrive and get back to me as soon as possible. When they get back to me, all they have to say is that they've just contacted the sender and that there has been some sort of an ambiguous delay, but the products are on their way. Sounds assuring, the first time they say it.
Bottom line, I think it's a waste of time and money.
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