Reviews (10,153)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 26, 2024

great customer support & prices.

Avonity
United States
11 months using the app
June 13, 2024

Awesome user experience and runs really smoothly, also customer service is really great.

My Store
United States
25 days using the app
May 16, 2024

I received a new order but it was cancelled. I reached out to Zendrop at 5am (EST) frustrated that there was no number to call, however after going through the FAQs and not finding what I needed I decided to use the chat and was quickly relieved when the bot offered me a human. She quickly resolved my issue and my order was immediately sent to the quoting process. Thanks Zendrop you rock!

Spontaneous Decisions
United States
Over 3 years using the app
June 7, 2024

As of now I'm completely content with Zendrop. I highly recommend getting the plus package. Totally worth it tons of training. Everything you need to get started even if you have absolutely no experience like myself. Their customer service is top notch also.

My Store
United States
About 2 months using the app
May 30, 2024

I have enjoyed the zendrop experience greatly it is so easy to use and has great products and wonderful customer service representatives. I highly recommend to use this as your dropshipping option.

ComeTeckYourself
Australia
6 months using the app
May 29, 2024

As a jewelry dropshipper, I do have a criticism in that most of their jewelry doesn't explicitly state the materials in the product description or product title. That being said, their products are affordable and of good quality. Also, their customer support is top-notch! They do most of the heavy-lifting for me in terms of reaching out to suppliers and asking them for that information, which is MUCH appreciated.

Etherea
United States
7 months using the app
June 4, 2024

Un equipo muy amable y resolutivo.Rápido y profesional.Gracias.

Type Juelita
Spain
3 months using the app
June 5, 2024

I like the way that they support and i can request a return when my customer requests one but shipping its better if its faster

SKAPANIR
Thailand
3 months using the app
June 12, 2024

good

HuggyKoala™
Canada
27 days using the app
June 16, 2024

I get all the help I need, and it's easy to understand step by step if I need assistance. I also get very quick responses back! It's very enjoyable and easy to collaborate with Zendrop.

Volt Rise™
Norway
17 days using the app