Reviews (10,104)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 17, 2022

I really liked the app, was just disappointed that there are not that many products that ship from the U.S.

Mama122904
United States
About 2 months using the app
November 6, 2022

I was really excited about this app, I took the time to watch the meetings on YouTube to get ideas on how to better my experience. Some of the info was very helpful and I felt like I had a community. When it comes down to the actual process, I felt that it didn't live up to expectations. I ordered my first test product 4 days ago and I still cannot track the order. They give me a tracking number and it keeps saying unable to track. I am really glad I did this before anyone ordered from me because I would hate to come off looking like a fraud. I am a bit pissed because I spent all this time marketing the items and listing them in different places now I have to go back and remove them. Time wasted, but that's my fault because I should have ordered the test first. Also for the 1st tier-paid subscription, you really don't get a lot of benefits. I would think that they would offer really good benefits which would make people organically want to move to the next tier.

Karma Centric Solutions
United States
About 2 months using the app
Zendrop replied November 7, 2022

Hey there! Thank you so much for the honest feedback. The tracking numbers for products shipping from China generally don't have any updates for at least the first 3 days until they get scanned at the next checkpoint. For the plan benefits, I'd love to dig into that more with you so I'll be shooting you an email from joshua@zendrop.com. I hope to chat with you soon.

February 19, 2023

ease of use - very straight forward , items easy to find and import to shop - only issue i have is price of subscription , if your just starting out its caps you on what you can achieve

HotDeal’s Shop
United Kingdom
About 2 months using the app
February 27, 2023

Yes it's a good app. I like it an looking forward to work with you guys. Hope this app will fully support me in my drop shipping business

Rizer Enterprises
Pakistan
About 2 months using the app
Edited January 21, 2023

It looks to be a good platform so far .
I will update this review in the future after testing it .
I hope to have a good experience...

ArCaStore
Canada
About 2 months using the app
November 4, 2022

é um aplicativo bem, intuitivo e simples de usar. me ajudou a colocar meus produtos na loja de maneira simples

LIBERTY SALVADOR
Brazil
About 2 months using the app
Zendrop replied November 7, 2022

Hey there! Thanks so much for the honest feedback. I'd love to touch base with you on how you think we can improve and what we can do to change this from a 3-star to a 5-star. Please don't hesitate to shoot me an email at joshua@zendrop.com.

December 15, 2022

Preety awesome app helped me a lot with my store. Adding products is so much easier now and i dont need to waste so much time on placing orders to my suppliers top product

Warmu
Germany
About 2 months using the app
December 18, 2022

scheint gut um anzufangen wie gut es genau jedoch ist werde ich noch herausfinden ich muss aber hundert wörter schreiben

Elegance & Grace
Germany
About 2 months using the app
Edited January 21, 2023

bonne appli c juste dommage qu'on doit payer pour avoir acces a tous les produits
Zendrop .Sinon je le conseille quand meme .

Classy Clothing | Official Site
France
About 2 months using the app
November 1, 2022

ainda nao tive muito tempo para a usar,de momento promete importação dos produtos para a loja demora muito

DiversoShop
Portugal
About 2 months using the app
Zendrop replied November 3, 2022

Hey there! Sorry to hear about the long importing times. When there's a lot of products on your import list, a few products being imported at once, or products with a lot of variants being imported -- the account will move a lot slower than intended. We're constantly working on performance improvements though so I know this will work better and better as time goes on. I hope this 3-star experience transitions into a 5-star experience very soon. Shoot me a message at any time, I'm always more than happy to help: joshua@zendrop.com