Reviews (10,425)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.
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After having some issues with being double charged, I spoke with Molly in billing who took care of me and my situation.
Thank you Molly for your great assistance!
Great app, helps with your orders without you ever touching them. Just think that the products are kind of overpriced, i've seen some for cheaper, but that's about it. Thank you Zendrop
I will say, their customer service is ON FIRE!!! A good fire. My only reservation is that they are not compatible with TikTok Shop. It's causing a few headaches, but nothing unreasonable.
Customer service is on point, they reply fast,with respect and very professional.
We are just starting out, but so far this has been the easiest site to work with in our whole journey. There’s no hoops, jumps, guesses and then declines. And our experience with those who have assisted us, have been absolutely wonderful and gotten an answer to us immediately!!
It's been a great experience so far the support team are very helpful
I lost money as a paid membership got paid for without me paying it. But from then on the customer service was unbelievable as I got my money back very quickly! Its great for drop shippers and I will continue to use zen drop!
User friendly software with exceptional customer support team!
Seriously worth it ,a lot of the heavy lifting is done for you ,these guys have streamlined the process to get you from open shop to sales as quick as possible.
This app is great, but shipping times could be improved. Overall, I'm pleased with this product.