Reviews (10,407)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

December 9, 2024

• “التطبيق مفيد جدًا لاستيراد المنتجات وإدارة الشحن. لكن واجهت بعض التحديات في الإعداد.

Iraqify
Iraq
3 months using the app
Zendrop replied December 20, 2024

Thank you for your feedback! We're glad the app is useful for importing products and managing shipping. We understand that the setup can be challenging, and we're here to help if you need any assistance.

February 6, 2025

Great service! And customer support is there to help at any time!

Fiany.de
Germany
17 days using the app
Zendrop replied February 11, 2025

Thank you so much for the positive feedback! We’re thrilled to hear you had a great experience with Zendrop and our customer support. We’re always here to help! 😊

December 11, 2024

Thank you for the help Jemima

NoirLuxxe
United States
2 months using the app
Zendrop replied December 13, 2024

We're glad Jemima could assist you. If you need anything else, don't hesitate to reach out!

February 20, 2025

Eine Super App mit sehr guten und schnellen Support, viele Grüße an Chris ;)

StyleWithoutLimits
Germany
14 days using the app
December 1, 2024

great customer service, merjerrie especially was very helpful.

SyncScribe
United States
4 months using the app
February 11, 2025

Markgil was very friendly and he had great job to answer my question

Moon Elite
Germany
14 days using the app
Zendrop replied February 14, 2025

I'm glad to hear that Markgil was helpful and friendly! It's always great when support staff can provide clear and friendly assistance. Let me know if there's anything else you'd like to share!

January 12, 2025

My experience so far is great! Had a couple of questions so I contacted Support, and within 5 minutes I got contacted by Chris who had helped me amazingly with all my questions and concerns. I have learned new things and I am ready to continue my journey with Zendrop.

5 stars!

Pulse Riot Streetwear
Netherlands
21 days using the app
Zendrop replied January 14, 2025

Thank you so much for your 5-star review! We're thrilled to hear that Chris was able to assist you quickly and effectively, and that you've learned new things to continue your journey with Zendrop. Your feedback means a lot to us, and we appreciate your support!

December 11, 2024

Shiza helped me so much in being able to show my newly imported products into my store that no one could see before from before! Thank you Shiza!

Chic Glamorous
United States
2 months using the app
Zendrop replied December 13, 2024

Thank you for the great feedback! We're so glad Shiza could help you get your products visible in your store. We really appreciate you sharing your experience!

December 26, 2024

I am new to dropshipping but Zendrop customer support has been really great. They are very responsive and knowledgeable.

Naved Products
United States
About 1 month using the app
Zendrop replied January 14, 2025

That's great to hear! It's always a relief to have responsive and knowledgeable customer support, especially when starting out with dropshipping.

January 10, 2025

zendrop... i do not have a good story to tell. i am a beginner at this shopify store for fashion jewelry. i paid webdesigner to put together our site with about 65 beautiful pieces. i first chose dsers for the first setup and used aliexpress for product...it looked good but delivery was slow and the packageing was a plastic bag...not good for sales....so 2 months into this i switched to zendrop. that was a mistake. ever iteam on my webpage showed 'sold out' and i could not change it. i thought i was hacked and shut it down. i am still trying to recover. zendrop suggested going to each iteam and writing a new description and link in the iteam to zendrop. i do not have that skill and i think would not look as good as the professional designer had it set up.

ColorMeGold
United States
20 days using the app
Zendrop replied January 14, 2025

We’re so sorry to hear about the difficulties you've experienced, especially as you’re getting started with your Shopify store. We understand how frustrating it must be, and we apologize for the issues with product listings and the recovery process. Our team will reach out to offer support and help resolve the situation.