Reviews (10,377)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.
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Fast communication and help in any issue that I had so far. Thanks!
The integration with Shopify is reliable and easy. Customer service is top-notch with super prompt responses. I do wish they had more on-trend variety of products, though.
Thank you for your feedback! We're glad to hear that the Shopify integration is working smoothly for you and that you've had great experiences with customer service. We appreciate your suggestion about having more on-trend product variety—it's valuable feedback that helps us improve.
Honestly not sure how i would cope without Zendrop. Everything is so easy to do, from finding the product to importing it to your store. Then fulfilling an order is completed in a press of a button. Customer service is so quick and helpful, whenever i have had questions. A must have if you are dropshipping
Thank you for your amazing feedback! We're thrilled to hear that Zendrop makes your drop shipping experience so easy and that our customer service has been helpful. Your recommendation means a lot to us!
Easy to navigate, great support agents, overall one of the best apps you could use for Shopify.
Thank you for the great feedback! We're thrilled to hear that you find the app easy to navigate and that our support agents have made a positive impact. We’re proud to be a part of your Shopify experience and appreciate your support!
I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers.
Thank you to the support team, Jobelle, to be exact. Keep that girl around, she was awesome.
Thank you so much for sharing your experience! We’re thrilled to hear that our customer support exceeded your expectations and that Jobelle made a positive impact. Your loyalty and trust mean everything to us, and we’ll be sure to keep up the great work!
Great customer support, amazing fulfillment, great product searching tool, you are doing yourself a disservice by not using ZenDrop.
Thank you for the fantastic recommendation! We’re thrilled to hear that you’re enjoying our customer support, fulfillment, and product search tools. Your enthusiasm means a lot to us!
I was pleasantly surprised by the quality of this product! The shipping was incredibly fast, and the item arrived in perfect condition. The customer service team was also very helpful in answering my questions. I would recommend Zendrop to others.
Ian was a great help with my Zendrop account, I accidently purchased a pro plan and wanted a refund but instead I was offered 2 months free which I took more than happily. Will continue using Zendrop!
Thank you for sharing your experience! We're thrilled to hear that Ian was able to assist you and that you’re happy with the solution. Your continued support means a lot to us!
I just started using it, but already I can tell customer support is brilliant. There is a wide choice of products and I like their growing POD section, too. So far, so great!
zendrop is a great platform to work with. you can quickly add products and have a good team that is always there to help you. for example i needed a replacement product because it was broken. it was quickly and professionally solved by the zendrop team! thanks for that!
Thank you for your great feedback! We're thrilled to hear that you find Zendrop to be a fantastic platform and that our team was able to quickly and professionally assist you with your replacement product.