Reviews (10,432)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.
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Agent Krisnalyn was helpful with my product inventory inquiry. She assured me that once the product was linked correctly to my store that fulfillment would be a breeze. She was very efficient and expedient with assisting me.
Thank you for your feedback! We’re glad to hear that Agent Khubaib was helpful in processing your refund request. We apologize if your overall experience fell short of ...
Absolutely would recommend using Zendrop. This app makes the shipment process a lot simpler. The customer service is amazing as well. The team acted quickly to resolve any problems I had regarding customer orders.
Markgil was very friendly and he had great job to answer my question
I'm glad to hear that Markgil was helpful and friendly! It's always great when support staff can provide clear and friendly assistance. Let me know if there's anything else ...
Had a great team member who took care of the questions I was able to respond in a shortly manner the individual have excellence performance
Thank you for your feedback! We're so glad to hear that the team member who assisted you provided excellent service and answered your questions promptly. We truly appreciate ...
Avoid them!!!
Our experience with Zendrop has been extremely disappointing and has negatively impacted our small business. While they do offer refunds when we need to refund our customers (which is appreciated), this policy doesn’t make up for the sheer volume of issues we’ve faced. Here are the key problems:
Unhappy Customers: We've had a significant number of orders returned to sender due to ...
Thank you for sharing such a detailed and honest account of your experience with Zendrop. We deeply regret the challenges you've faced, especially with customer satisfaction, ...
Zendrop's staffs are really open-minded to help me, I have taken by Merj today who is so kind. I would love to give a 5-star review for your team.
I just had a chat with one of the customer representatives, and I must say, she was incredibly helpful! Her professionalism and willingness to assist made my experience smooth and stress-free. What an amazing person – truly a shining example of excellent customer service.
Thank you,
Shize,
Zendrop is the best for dropshipping, thousands of products available. But what I like the most is customer service. Very friendly and really helpful. And they take less than 1 minute to get back to you!
I had a problem with billing and a live agent helped me via chat.
Glad to hear a live agent was able to assist you! We’re always here to help whenever you need support.
As an utterly satisfied user of Zendrop - Dropshipping & POD, I can confidently say that this platform has revolutionized my e-commerce business. From the moment I integrated Zendrop with my Shopify store, I was impressed by its user-friendly interface and comprehensive features.
The automated fulfillment service has been a game-changer for my daily operations. Once an order comes in, Zendrop ...