Reviews (10,397)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.

June 30, 2024

I am very satisfied with using Zendrop. Everything is very easy and clear, support always helps with any questions!

LumenVista
Germany
About 1 month using the app
January 30, 2024

Zendrop is an amazing supplier for beginners, as I am a beginner I have a lot of questions about dropshipping, products, shipping etc. The customer support is VERY quick and very patient with everyone. They respond with the upmost respect and I would recommend this to anyone who's starting out. If you can, get the yearly plan, their thank you card is very cute and warmhearted and its customizable!

ZenGlo
United States
3 months using the app
July 12, 2024

I recently had the chance to use the Zendrop dropshipping app and ran into a bit of a hiccup when trying to connect my store. Thankfully, their support team was super quick to help out. Jobelle from customer support was incredibly professional and knowledgeable. She resolved my issue in no time, which means I can now focus on my dropshipping journey without any worries.

If you're looking for a reliable dropshipping app with fantastic support, give Zendrop a try!

Phantasmic Pavilion
United Kingdom
2 days using the app
August 2, 2024

Thank you, Joanna, for your help answering my questions.

She's Fit
Canada
About 2 months using the app
Edited July 9, 2024

Definitely the best online support team ever. Especially Karrie and Jobelle were super helpful.

My Store
United Kingdom
4 months using the app
February 25, 2024

Juan was very helpful and courteous. He answered all my questions and gave me the best advice for my account. Great customer service and there wasn't a long wait which was awesome!

JewelPerks
United States
10 months using the app
April 28, 2024

Super easy and fast to add and edit products before you add to ur store. Really helpful as well so many products to add to your store

Must haves
Canada
3 months using the app
May 10, 2024

Very happy with Zendrop’s customer service. I contacted them over shipping issues and had an immediate response and resolution to my problem. Thanks Juan and the rest of your service team for all your help with new sellers. Keep up the great work!

Cash Cow Collectibles
United States
About 1 month using the app
May 9, 2024

I have never seen a customer support so efficient like Zendrop team. They have real people working 24/7. I made a mistake with my subscription plan and they resolved everything with courtesy and in a few minutes. I am a beginner and I am loving the Plus plan. Thank you Zendrop Team.

Cheerful Year
United States
4 months using the app
December 9, 2024

• “التطبيق مفيد جدًا لاستيراد المنتجات وإدارة الشحن. لكن واجهت بعض التحديات في الإعداد.

Iraqify
Iraq
12 days using the app
Zendrop replied December 20, 2024

Thank you for your feedback! We're glad the app is useful for importing products and managing shipping. We understand that the setup can be challenging, and we're here to help if you need any assistance.