Reviews (10,238)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

January 22, 2024

Awesome company! Helped me out by pausing my subscription for a while until I'm ready to start again.

InstantKart
United States
Over 1 year using the app
February 7, 2024

Love the app and it makes a complex intricate and potentially difficult process extremely easy. That said, there are a lot of things that can still go wrong and understanding what is expected and how to operate goes a long way to helping a new user succeed. I would HIGHLY recommend you start with the Zendrop free plan and get used to how everything works. The monthly plan (for those on tight budgets) starts out right away with a moderate charge. If you are figuring things out... it would be best to start with the payments AFTER you understand the pitfalls.
But for all these potential issues... you get wonderful help center library items... all in print and from what I've seen, MOST also include a video of the explanation too. If that still doesn't help you... their live chat jumps in and boom... you are straightened out in no time!
Take it from someone that likes to play it cautious... this platform is fantastic! Give it a try today!

The Greenhorn Geek
Canada
About 1 month using the app
Edited April 12, 2024

This is a great app! Good for building a good drop shipping brand. I love the fact that they have a free plan for beginners to get you on your way and as profits come in you can go for more advanced plans with more features and benefits. Very beginner friendly! The team also responds fast which is excellent in helping you to be established.

Kaveto
United States
7 months using the app
April 11, 2024

They were quick to respond via Chat, and directed me to the appropriate contact. They were friendly and helpful - which is exactly what I need in a supplier / partner.

Bert's Online Accessories
Canada
About 1 year using the app
June 10, 2024

So far so good, good customer service!

Stingvidau
Australia
3 months using the app
March 3, 2024

I recently started using Zendrop and I must say, I am thoroughly impressed with this app. The customer service is top-notch and they are always available to provide assistance whenever I face any issues. The team is knowledgeable and always provides me with the right information to get me back on track. I highly recommend Zendrop to anyone looking for a reliable and efficient app. It's perfect for all your needs!

Pow Wow
United Kingdom
5 months using the app
April 12, 2024

Ships my orders with ease. Customer support is fantastic. All my requests were sorted. Not too many problems (far less then other platforms). I had to get evidence for a Paypal case and Zendrop was able to provide everything needed. Overall good experience!

Home Gismo
Australia
About 1 month using the app
December 13, 2023

The best support I’ve ever seen. Zendrop is the reason why I know more about business as they have academy courses where you can watch videos and learn about strategies and much more about business. Zendrop has great titles, descriptions and pictures on products so it will make your store look more legit. I don’t normally do reviews but Zendrop is the best app to use and they have the best support, very friendly and will help you with any problems! (24/7 support)

SPENDAZE
New Zealand
5 months using the app
June 16, 2024

i reccomend this app. Kind and helpful support team

Velore
Bulgaria
28 days using the app
Edited February 5, 2024

Great experience with them. First time doing my sample order, missing a few things and ask for clarification and they did provide me with assurance for my future order. Their customer service was fabulous and the branding feature they provided are like a huge discount. Will continue using them for having a great customer service. Of course the distribution channel. I really appreciate that they change their logistic partner depends on the location of my order.

Hawkin Whirl
Malaysia
About 2 months using the app