Reviews (10,158)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

Edited June 20, 2024

We are just starting out, but so far this has been the easiest site to work with in our whole journey. There’s no hoops, jumps, guesses and then declines. And our experience with those who have assisted us, have been absolutely wonderful and gotten an answer to us immediately!!

ChicLounge Ensamble
United States
18 days using the app
May 24, 2024

Zendrop is the best supplier. You can use it for free, so you dont have anything to lose.
They have the best support team I've ever experienced. I always ask for the exact sizing chart by the factory and I always receive it in about 24h.

The whole app is very easy to use, even if you have never dropshipped before.

The only two negative things about zendrop are the search feature (sometimes its hard to find the specific product you are looking for) and the product price. Its a bit higher. Another thing is the rather small product catalogue. But thats not a big problem because you can source pretty much any other product.

I really recommend zendrop. Especially for beginners.

Wunderwares
Germany
7 months using the app
May 29, 2024

perfect customer service 5 stars indeed

INKredible Case
France
4 months using the app
May 24, 2024

Hi, I was helped by Jobelle Larga and she was able to answer all my questions and very quickly too. One important thing I need to say, zendrop service and shipping are both equally fast.

Best regards, and good luck with your store.

ShopAffiliateMB
Canada
7 months using the app
June 14, 2024

They response too quickly i love it

TrendTrove
United States
10 days using the app
June 10, 2024

Very detailed reply to my query.

tutto
United Kingdom
20 days using the app
May 31, 2024

verry quick customer service. i like it

DeeplyCare
Canada
3 months using the app
Edited July 14, 2024

Zendrop is a top supplier in products. The Customer Service is very good. If you have some any questions about Zendrop, the Customer Service helps you very well to get all your answers. I use to have questions about CE europe certifications for products. Jemina from the Customer Service haves gave me clearly answers about my questions! Thank you for your help . Greets from the Netherlands !

Winkelboulevard.nl
Netherlands
About 2 months using the app
June 4, 2024

Outstanding Service and Support!

I've been using Zendrop for my dropshipping business, and I couldn't be more pleased with their service. The platform makes fulfilling orders from AliExpress incredibly seamless and efficient. What stands out the most is their exceptional customer support. Anytime I've encountered an issue or had a question, their team has responded quickly and resolved everything promptly. Their dedication to helping their customers succeed is evident in every interaction. If you're looking for a reliable and responsive partner for your dropshipping needs, I highly recommend Zendrop!

Astored
Israel
About 1 month using the app
June 2, 2024

The customer service chat within Zendrop is very quick and effective with answering questions and providing additional resources

Boujee Beautii Essentials
United States
2 months using the app