Reviews (10,400)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.
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they are very helpful at Zendrop. i am definitely satisfied with them! highly recommended!
Just worked with customer service. FANTASTIC! Almost zero waiting time and she was able to sort out a billing problem -- that was my fault. Very competent and responsive.
I'm learning a lot from the Zendrop Agents, asking questions and getting things done little at a time. If you're stuck on something, ask them and they will fix it. The Zendrop site is very simple and easy to use.
I was looking into dropshipping with Zendrop so I contacted their customer service to get more insight. The response time and assistance rendered was far beyond amazing. I definitely recommend Zendrop.
So far I'm satisfied with the approach, I'm currently creating a store and everything is simple, we'll see how it goes, I'll write in a month
Highly recommend it. Fulfilling orders, keeping the list and tracking orders is super easy. And they will help you immediately 24/7 with any issue you may have!
In watching the videos during set up, some of the options shown aren't available or lack functionality to properly operate the store and over two weeks later I still can't open my store. No live customer service only email which is a HUGE time delay is resolving issues. If there is live support, I wouldn't know where to find it so if it's there, they aren't' making it easy to use
Thank you for sharing your feedback. We have reached out to you via email on the steps to reach out to us via live support.
Darlene is the most competent and super supportive agent in zendrop, always welcoming and right to the point problem solving and understanding skills. Always loved her support.
Amazing customer service and super helpful. Really appreciate Jinky for helping me throgh.
Their customer support is insanely quick and detailed, they are able to understand your questions and give you the relevant details fast and accurately!