Reviews (10,400)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.

July 3, 2024

Joining Zendrop has been one of the best decisions I have made. Their response time is amazing and the support team is great with follow up.
Any issues thus far have been resolved in a very short time frame. Staff are polite and professional.

Purposeful Encounters
United States
12 days using the app
June 10, 2024

Just started with them and already launched with great support and help

My Store
Pakistan
6 months using the app
May 23, 2024

I lack words to describe my experience with Zendrop so far, everything has been just flawless. Not forgetting Joanna the live agent who was very professional and patient with me whilst she rectified my problem.

Ultragearfuse
United States
About 2 months using the app
February 23, 2024

Live Chat was beyond helpful. There weren't any live representatives available but within 2 minutes, a live representative reached out and was very much helpful! Thank you guys so much!

Kapri Kollection
United States
7 months using the app
March 18, 2024

Good customer service and easy to use. Well organised and once an order comes in everything is done by Zendrop to get it to the customer. I would recommend however it is on the pricier side and in order to get custom packaging you need to already be selling a lot so may not be as friendly for brand new businesses.

Mystery Whips
France
10 months using the app
May 22, 2024

first of all big thanks to kelly for helping me is such an amazing custom support and patience with the customers she helped me with everything I struggled and big thanks to the amazing support and fast replies

My Store
United States
About 2 months using the app
Edited July 24, 2024

Helpful and assisted quite quickly

Shammah MD
United Kingdom
4 months using the app
August 1, 2024

best supplier they have a grate customer service

All Sale
United States
3 months using the app
June 1, 2024

Overall support when needed is great! However, I am still figuring out the best way to have a complete communication cycle when facing product availability and processing time challenges. I still recommend the app.

B4 Lifestyles
United States
Over 1 year using the app
August 26, 2024

perfect

Magnetic Bottle
United States
29 days using the app