Reviews (10,195)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 7, 2024

The support team is incredibly professional and responsive, addressing my concerns quickly and efficiently. They went above and beyond to help resolve my issue. Highly recommend Zendrop for their outstanding service and commitment to customer satisfaction!

Sportacus
Switzerland
4 months using the app
Zendrop replied October 9, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that our support team was able to assist you effectively. Your recommendation means a lot to us!

November 15, 2024

Mariane was an amazing help today. Fast, on-point resolution.

Essentials Edge
United States
4 months using the app
September 3, 2024

It is so good to have great support team when you are going to start somthing new, there are so many tecnical issues you can stuble upon. Zendrop have a greate support team that always point you in the right direction or help you out then and there. I couldent do without! Thanks for always helping

moist beauty
Norway
19 days using the app
Zendrop replied September 6, 2024

Thank you for sharing your experience with us and we're glad to hear a positive feedback from you!

October 1, 2024

I had a question about a problem I was experiencing and I got help within minutes. The help I got was really good and helped me with the problem! 5 stars 100%

Wintique
Netherlands
18 days using the app
Zendrop replied October 2, 2024

Thank you for your wonderful feedback! We're thrilled to hear you received quick and effective help.

October 22, 2024

Zendrop has been an absolute game-changer for my business. Their fulfillment process is seamless, and the best part is their no-return policy, which saves me so much time and effort. Instead of dealing with the headaches of product returns, they simply refund me as long as I provide proof of the refund to my customers. This makes everything so much easier and efficient, especially with international orders. Their customer service is always helpful and responsive, and I feel confident knowing they’ve got my back. Highly recommend Zendrop to anyone looking for a reliable and hassle-free fulfillment service!

My Store
Bulgaria
2 days using the app
Zendrop replied October 29, 2024

Thank you for the fantastic review! We’re thrilled to hear that Zendrop has been a game-changer for your business. It’s great to know our fulfillment process and no-return policy have made things easier for you. We appreciate your recommendation and are here to support you every step of the way!

September 30, 2024

i became the help i was needing from the customers support , im glad and happy for their support . Thank you again Jo & Janelle

Caydeen
Germany
About 1 month using the app
Zendrop replied October 2, 2024

Thank you for sharing your experience! It's wonderful to hear that Jo and Janelle provided the support you needed.

September 4, 2024

Zendrop has been a game-changer for my dropshipping business. The platform is incredibly user-friendly and has streamlined my entire process. One of the standout features is the customer support team. They are always quick to respond and incredibly helpful, going above and beyond to assist with any questions or issues I've had. I highly recommend Zendrop to anyone looking to start or grow their dropshipping store.
Additionally Mariane from the support team was incredibly helpful. She quickly resolved my product issues and sent me everything I needed."

Mein Shop
Germany
12 days using the app
Zendrop replied September 6, 2024

Thank you so much for your review! We're thrilled to hear that Zendrop has been such a valuable tool for your dropshipping business. Your satisfaction means a lot to us!

September 30, 2024

Support was helpful and quick throughout most of the issues I have faced. Pretty good service if you ask me

Mr Pumpkin
Singapore
About 2 months using the app
August 31, 2024

Absolutely brilliant so far, especially for beginners! Really easy to navigate and their support system (both the bottom and the team) have been spot on with all my questions.

The Secret Playroom
United Kingdom
3 months using the app
Zendrop replied September 6, 2024

Thank you for sharing your feedback and we're truly happy to hear how satisfied you are with all the support you received.

October 29, 2024

Their support team is always very responsive no matter what time of day. The integration to the store is seamless and immediate so fulfilling orders is a great experience.

Ellioty Thomas
Romania
27 days using the app
Zendrop replied November 1, 2024

Thank you for your feedback! We’re thrilled to hear that our support team has been responsive and that you’re enjoying a seamless integration for fulfilling orders. Your satisfaction is our top priority!