Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly dropshipping features, including a vast catalog of high-quality products, automated order fulfillment, and real-time inventory management. They value the ability to customize packaging and include personalized branding. The app's competitive pricing plans, advanced features in premium plans, and responsive customer support are also highly praised. Merchants also benefit from the educational resources and supportive community provided.

February 26, 2024

I can only say that the team is always there whenever you need anything. They do their job very well and thank you!

FUSION
Austria
28 days using the app
March 12, 2024

I have been wanting to do drop shipping for the longest time and have tryed other methods to no success at all

But now with Zendrop it has opened up a whole new world for me and made it so easy

would recomend zendrop to anyone wanting a simular outcome to me.

Zenross Gifts
Australia
About 1 month using the app
April 9, 2024

Their customer service in the chat is prompt if the chatbot does not answer your question to your satisfaction just tap/click on the "wait for team member". Within a minute or less a team member is there to answer your questions regardless of how stupid your questions may be. They direct you to the links where you can get more detailed info or they will just patiently answer all your questions. Additionally they will email you the information and answers to your questions in a redundant follow up. So far I am very pleased with Zendrop customer service.

Tiktok Cool Stuff
United States
4 days using the app
February 6, 2024

Highly recommend it. Fulfilling orders, keeping the list and tracking orders is super easy. And they will help you immediately 24/7 with any issue you may have!

JawCraze
Australia
4 months using the app
February 4, 2024

Zendrop is a great drop shipping company to start with, they have a wide selection of trendy products for you to choose from. Their customer services is amazing , quick response time to resolve any issues you have.

Fashion Haven Boutique
United States
7 months using the app
February 24, 2024

I have contacted them with a problem on 2 orders. They gave me all the information needed and who I have to contact to solve my problem.

Geeeasy
United Kingdom
About 2 months using the app
April 18, 2024

zendrop is responsive, helpful, and have a great user friendly interface. i found it very easy to find the products that im looking for and if the dont have it, you can request that they import the product for you and they do so in a reasonable time.

Blendy
United States
20 days using the app
February 13, 2024

I was using another platform, decided to try zendrop and switched to it. The customer service is always helpful and there whenever I need them. Linking, fulfilling, sourcing, and finding products is easier than the other platform. I like that you can brand the products, have more than 1 account with the plus plan. I am happy I switched!

Flawlessly Abo
Spain
27 days using the app
April 27, 2024

Great customer service so far - Jemima helped me with many questions! Quick to help and assist with any questions I had. I love how easy it is to import products to my shopify store. Such a great service - highly recommend!

Pampered Pawsies
United States
7 days using the app
March 21, 2024

My customer service experience has been quite quick, responsive, and complete. They answered all my questions and held on to my issue until resolved. It's always great to partner with a company that takes ownership to serve its customers.

Taylor Rose Shop
United States
17 days using the app