Reviews (10,407)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

December 2, 2024

I am a new user, learning about the App. I have yet to experience more but the interactive and swift customer assistance is amazing! Looking forward to consistent success. Came in confused about my current plan and received awesome customer assistance, explanation and a satisfying resolution. Grateful for Zendrop.

V1Uno Shop
United States
3 months using the app
December 6, 2024

I like that they help me! It didn't take long for them to respond back. And they were able to fix my problem fast!

Zenith Zone
United States
2 months using the app
December 2, 2024

Best customer service I have ever come across.

One stop centre
United Kingdom
3 months using the app
December 11, 2024

The customer support is incredibly responsive and helpful, addressing my questions quickly and effectively. The website is very user-friendly, intuitive, and practical, making my overall experience seamless and enjoyable. Highly recommended!

GreyNomad
France
About 2 months using the app
Zendrop replied December 13, 2024

Thank you for your amazing feedback! We're thrilled to hear that our support and website have made your experience so positive. We truly appreciate your recommendation and are here for any future needs!

December 2, 2024

Support help was quick and resolved the questions i had. very helpful

Hoi Myrioi
United States
3 months using the app
December 5, 2024

Thanks to Janelle for her great help! Appreciate it!

Océans
Switzerland
2 months using the app
Zendrop replied December 20, 2024

We're so glad I could help—thank you for your kind words! If you need anything else, feel free to reach out!

November 15, 2024

Ive had a great experience with all the zendrop live agents. They have all helped me with my orders, and helped me have a great experience. Usman and Jemima have been great.

GG’s Palace
United States
10 months using the app
December 8, 2024

Their support is of top tier. Even though in the beginning it might be a bit expensive to get their full plan, it is worth it. Also, they might charge a bit higher for the products but they will take good care of shipping any parcel on time and in good condition.

L' Ambiance
Greece
About 2 months using the app
Zendrop replied December 20, 2024

Thank you for your thoughtful feedback! We're glad to hear that you’re satisfied with the support and the quality of service, even though the initial cost might seem higher. It's great to know that the timely and reliable shipping makes the investment worthwhile for you. We appreciate your support!

December 2, 2024

I have enjoyed the experience so far. And I will recommend Zendrop to anyone interested. Great customer service as well.

DAANI
United Kingdom
3 months using the app
December 20, 2024

great customer service

BNVs
United States
About 1 month using the app
Zendrop replied December 26, 2024

Thank you for your kind words! We’re so glad to hear that you had a great experience with our customer service. If you ever need assistance again, don't hesitate to reach out!