Reviews (10,400)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.

August 14, 2024

Excellent customer service! The app is superb and interactive.

Labbiy
United Kingdom
28 days using the app
January 31, 2024

This app is the best app to use in the store right now. The fact on how easy it is to use is crazy good. Plus the service and help pages are a 10/10 never seen better in my life. It has lots and lots of options and with its Aliexpress imports gave it more options. If you would want to choose a app right now then I would choose this one.

Luck 'X' Trust
United States
20 days using the app
March 20, 2024

They are helpful and supporting more than I imagined, they know how to solve the issue and also the recommend steps to help not to face the same issue again

Bella Fashion Store
United States
9 months using the app
April 2, 2024

So far so good. Customer service is good, however this is based in only one interaction with them, which my problem Was solved efficiently.

Global Gadgetry
United Kingdom
3 months using the app
Edited March 9, 2024

As always, Zendrop Staffs are dependable, knowledgeable, fast in solving any issues & very professional in handling my problems.

Janelle, Molly, Joanna Lou , Jo, Juan, Cyril, Ian, Jemima, Joshua, Isamara, Jinkee & Darlene are assets to your co. I’m grateful for their speedy resolutions about my various concerns.

I had also the opportunity to contact their Support Manager, Mr. Austin Zafar, who readily alleviated my fears pertaining to a complex problem with my orders.

They are a top notch Team, giving quick replies thru email & simultaneously in my Zendrop account for follow ups.

Zendrop has a good collection of nice products which proved to be winners for my shop.

MultiDealz

MultiDealz
United States
5 months using the app
July 11, 2024

I love Zendrop this far; the customer support is great and I cannot wait to grow with them!

Nadra
Kenya
17 days using the app
August 30, 2024

good

My Store 1st
United Kingdom
3 months using the app
Zendrop replied September 6, 2024

Thank you for your feedback! Rest assured that we will continue providing an excellent assistance.

July 1, 2024

I'm a novice at dropshipping and had quiet a few questions. Jeffery was absolutely fabulous at answering everything in detail. Shopify now doesn't seem such a daunting task.

Boujewelry
South Africa
About 2 months using the app
June 11, 2024

I received the answers to my questions in the fastest way possible, thank you for this.

Mazeza
Australia
9 months using the app
February 29, 2024

I was having trouble with my first order but the live chat agent helped me out so much!! Absolutely a fantastic website!

Fidgety Rings
United States
6 months using the app