Reviews (1,534)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its automated fulfillment system that streamlines the dropshipping process with timely order processing and shipping. Its user-friendly interface and seamless Shopify integration simplify product imports and order management. The responsive customer support, branded packaging options, and a diverse product catalog are also valued. Additional benefits include the use of a single subscription across multiple accounts, fast U.S. shipping options, and educational support for business scaling.
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Very helpfull platform and advisors are so supportive
Great app! Great Support! Recomennded!
Great app and great people
Los mejores ❤ un excelente servició.
it charging without any work or order
The service is great! They respond quick and really make the effort to help you with questions and come up with a solution.
My great experience was especially with Brenda Sorongclo. She keeps you updated and she will do her best to help. Lovely!
Thank you for your kind words! 😊 We're thrilled to hear that Brenda provided such great support. We appreciate your feedback and are always here to help!
customer service is very good. very responsive with quires and issues
thanks Faye
Thank you for your kind words! We’re glad Faye could assist you. 😊 Our team is always here to help! 🚀
Thank you so much for the review! We truly appreciate it and we're glad
we could help.
Maya was a great help. In the space of a few minutes, she was able to identify the issue and resolve it. Great customer service !
Thank you for your feedback! 😊 We're glad to hear that Maya was able to quickly identify and resolve your issue. We appreciate you!
Very easy to use platform, great customer service and way faster shipping time then most of other platforms!
Thank you for your feedback! We're glad you love the ease of use, great support, and fast shipping. We appreciate you! 😊🚀
Great team and support at Zendrop - highly recommend!
Thank you for your support! We're thrilled to hear you’re enjoying Zendrop. We appreciate your recommendation!
Zendrop support was fast and resolved my issue and questions within 24 hours the same day. Highly recommend for easy dropshipping and fast support.
Thanks for sharing your positive experience! We’re glad Zendrop support could help quickly. 🚀
Highly Recommend!. Support is amazing! Khubaib, Mariane, Rose, Mae and Jemima. Amazing support team!
Thanks so much for the kind words! It’s great to hear you had such positive experiences with Khubaib, Mariane, Rose, Mae, and Jemima. They’re definitely an asset to the team! If you ever need more help, don't hesitate to reach out.
It is way more trustworthy than Auto DS and the custemer support is
It’s great to hear that Zendrop has been more trustworthy for you than Auto DS! Having reliable customer support can make a huge difference, especially when you're managing your business. Glad you're having a positive experience with them!
As a first time business owner it can be very stressful but Zendrop makes it so much easier as they have amazing support and are very quick to respond!!!
That’s awesome to hear! Starting a business can definitely be overwhelming, but it’s great that Zendrop’s support is helping make the process smoother for you.
really really apreciate the team zendrop is the best quick assistance for customers everything thank you the team
Thank you so much for your kind words! We're thrilled to hear you appreciate the quick assistance from the Zendrop team. Your feedback means a lot to us!
Great service to resolve issues promptly.
Thank you for the kind words! We’re glad to hear that the service was able to resolve your issues promptly. Your feedback is much appreciated! 😊
App is great so far, I did have an issue with the Subscription with Zendrop and Shopify not linking so I got charged twice.
Khubaib from Zendrop helped inform me what the issue was and everything is good now.
I'm glad to hear Khubaib was able to help resolve the issue! It's great that everything is sorted now. If you have any other questions or need further assistance, don’t hesitate to reach out! 😊
Sehr gut
Thank you for the feedback! I'm glad to hear you're having a great experience! 😊
My subscription has been canceled and I haven't received a refund yet.
We’re sorry to hear about the issue with your subscription and refund. Please reach out to austin@zendrop.com so we can discuss this and assist you further. Looking forward to hearing from you.
So far I have no problems with this app, everything is very easy and intuitive to do. I am very satisfied
That's great to hear! It’s awesome that everything has been smooth sailing for you so far. If you ever need help or have any questions along the way, feel free to reach out! 😊
Thank you so much for the 5-star feedback! We really appreciate it! 🌟😊
Very good and quick assistance
Thank you for your feedback! We're so glad to hear that you received quick and helpful assistance. If you need anything else, feel free to reach out—we're always here to help!
Thank you so much for the 5 stars! 🌟 We truly appreciate your support and are always here to assist you whenever you need.
Ivan was incredibly nice and helpful! He went out of his way to assist me, addressing my concerns with patience and clarity. His friendly attitude made the entire experience enjoyable. I truly appreciate his support and would highly recommend him to anyone needing assistance.
Thank you for sharing your experience! We're so glad to hear that Ivan was able to assist you with patience and clarity, and that his friendly attitude made the experience enjoyable. Your kind words mean a lot, and we’ll be sure to pass them along to Ivan. If you need anything else, we're always here to help!
The support team are so helpful, I love zendrop ♥️✨️
Thank you for the wonderful feedback! We're thrilled to hear that you love Zendrop and that our support team has been so helpful. Your satisfaction means a lot to us, and we're here whenever you need assistance.
The app works perfectly, orders are fulfilled fast and the support is really good!
Thank you for the great feedback! We're so happy to hear that the app is working perfectly for you, orders are being fulfilled quickly, and that our support has been helpful. We truly appreciate your support and are always here to assist you!
excellent customer service
Thank you so much! We're glad to hear that you’ve had an excellent experience with our customer service. We truly appreciate your feedback and are always here to help whenever you need us!
Thank you for your help I am very satisfied
You're very welcome! We're so glad to hear that you're satisfied. If you ever need further assistance, don't hesitate to reach out. We're here to help!
Liz was great! She responded quickly and made everything clear. Thank you!
Thank you for the kind words! We're so glad to hear that Liz was able to assist you quickly and clearly. We truly appreciate your feedback, and we're always here to help if you need anything else!
Nightmare, I deleted after two days and got billed $45.64. Do not install this app to try it out because you will get billed.
We’re sorry to hear about your experience and any unexpected charges. Please contact us directly at austin@zendrop.com so we can review your billing and resolve the issue.
Zendrop is a total scam I went for a free plan and then they just automatically charge me 95 dollars that I wasn’t aware of through my account so be aware who you do business eith
We apologize for the frustration this has caused and appreciate you sharing your experience. Our team is here to help resolve any billing issues. Please reach out to us directly at austin@zendrop.com, and we’ll work to address your concerns as quickly as possible. Thank you for bringing this to our attention.
A great app! Faye provides is even better customer support:)
Thank you for the wonderful feedback! We're so glad to hear you're enjoying the app, and it's fantastic that Faye was able to provide excellent support. We truly appreciate your kind words and are always here to assist you whenever needed!
It was very good, thanks for the help and thank for your support.
The support is very helpful and even on holidays responds fast
Thank you for the kind words! We're glad to hear the support has been helpful and responsive, even during the holidays!
The customer support is top-notch! Fast, friendly, and problem-solving oriented. I highly recommend it!
Thank you for the amazing feedback! We’re so glad to hear that our customer support has made a positive impact on your experience. Your recommendation means a lot to us—thank you for choosing Zendrop!
top service Thank u Khubaib for the fast respons
Thank you for your feedback! We're glad to hear that Khubaib provided fast and excellent service. We truly appreciate your recognition!
No la he explotado como quisiera todavía, pero la ayuda de el soporte técnico es espectacular.
Thank you for your feedback! We're glad to hear that you've had a great experience with our technical support so far. We’re confident that as you explore the platform more, it will continue to meet your needs. If you need any further assistance, we're here to help!
Khubaib boss man
Thank you for the great feedback! We're glad to hear Khubaib was able to help. We truly appreciate your review!
Atención muy clara y ayudan de manera inmediata. solucionando todo muy rapido
Thank you for your feedback! We’re glad to hear that you received clear and quick assistance. We’re always here to help!
Great costumer sevice, they were fast at replying and very helpful
Thank you for your feedback! We're so glad to hear you had a great experience with our customer service team. We're always here to help!
Thank you so much for the five stars! 🌟 We truly appreciate your support and are always here if you need anything!
You said:
Excelente atención al cliente 10 de 10
Thank you for the fantastic feedback! We’re thrilled to hear you had such a great experience. Your support means a lot to us!
Me ayudaron a solucionar los problemas en el momento. Buen servicio
Thank you for your feedback! We're happy to hear that the team was able to help you resolve the issues quickly and provide good service.
Thank you so much for the five stars! We truly appreciate your support and are glad to have been able to assist you.
Great customer service!
Thank you for the 4-star review! We're so glad you had a great experience with our customer service. We appreciate your feedback and look forward to continuing to assist you!
Great experience so far!
Thank you! We're thrilled to hear that you've had a great experience so far. If you need any further assistance, feel free to reach out!
• “التطبيق مفيد جدًا لاستيراد المنتجات وإدارة الشحن. لكن واجهت بعض التحديات في الإعداد.
Thank you for your feedback! We're glad the app is useful for importing products and managing shipping. We understand that the setup can be challenging, and we're here to help if you need any assistance.
Great customer Service. I somehow opened two accounts, one was a plus account and the other was basic. i was doing everything on the basic account, that could be why things weren't working right lol. Jo a wonderful Customer Service rep Helped me to fix the issue as well as give detailed instructions on how to connect the proper account, Thank you again Jo.
Thank you for sharing your experience! We're so glad Jo was able to help you resolve the issue and guide you through connecting the right account. We appreciate your patience, and we're happy to hear the issue was fixed!
Thank you so much...! wonderful customer service :) ..