Reviews (10,400)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.
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Thank you for your feedback! We're glad to hear that you have a positive experience with us.
I highly recommend this app excellent customer service support with hassle free shipping and delivery.
Great customer service and fulfillment process!
You are overcharging products from aliexpress + you are overcharging shipping.
In other words, paid subscriptions are not enough, you also take a cut from the price of the product + shipping (I really don't understand why you have standard $8 per shipping considering the fact that you provide same time frame delivery as the vendors on aliexpress, it's not like you charge $8 and get delivery in 5 days).
I understand that you need to make $ but it's cheaper to do it with others than with you.
And don't get me wrong, others charge subscriptions like you and they take a cut from the product's price when importing it, but they give you option to import whatever you want and their cut is way less than yours which means a decent margin for us the sellers and opportunity to make sales with competition.
You policy of "getting a quote" from our suppliers doesn't mean anything if the price provided is 50% more than the price on aliexpress.
Thank you for sharing your feedback. We have reached out to you via email to assist you with this.
Amazing platform, easy integration, variety of products. Great customer service by Molly. Awesome ecom coaching by Thomas. Would definitely recommend.
Ian really help me with all my question . its was a pleasure to have him . thnk yyou so much . Zendrop its the best
Great customer support that assists you with any problem you might be experiencing.
Jinky Afalla Could not have did a better job. The constant communication and keeping me informed throughout the process was key. Jinky told me not to worry everything will be fine and I would hear something the next day. I ain’t believe it. First thing in the morning I received an email with a link to my prebuilt store and a email from Jinky asking if I needed any assistance with connecting the store to my account. Jinky you got my vote
I can say that i almost am in love with this customer support!
The Zendrop Customer Service Agent's is always kind, helpful and so proffesional. It is not everyday that you find this level of greatness in a team.
My kudos to the CEO's of Zendrop! They have done an amazing job building this team.
So... THANK YOU ZENDROP
Been using for around 30 days now and can say this is the best Dropshipping service I've used so far. Absolutely love the import feature and the support team is ace every single time.