Reviews (10,400)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.

May 13, 2024

Nice customer service. You can quickly contact a customer service representative and they will quickly help you with your questions or problems!

LABOK
Netherlands
3 months using the app
January 28, 2025

My subscription has been canceled and I haven't received a refund yet.

easyshop
United States
4 months using the app
January 31, 2024

I just started using zendrop this week and it was very easy to set up, and their support was very fast and helpful.

Dream-Flow Nederland
Netherlands
6 months using the app
March 2, 2024

Best Customer Support i have ever seen by far...they are fast to respond of any question you have and they are so friendly too...100% easy to use

FlameFortress
Greece
10 months using the app
March 7, 2024

I like the app but it is kind of confusing because I have to learn to navigate it. Jobelle, Ernesto and Cyril were very helpful, Professional and friendly.

The team answered all my questions, they were just GREAT!

The Hungry Candle L.L.C.
United States
About 2 months using the app
February 23, 2024

Zendrop is my go-to for dropshipping. Their product catalogs are top-notch, offering quality items for every taste. Customer service is outstanding – quick, knowledgeable, and always helpful. Shipping is fast and reliable, a game-changer for my business. I've recommended Zendrop to others and have proof of its positive impact. It's simply the best for hassle-free dropshipping!

MARSH
United States
5 months using the app
February 26, 2024

Using Zendrop for a while now never got premium trial and you dont need in the beginning, free one is good enough if you just trying products. Customer support team are the g's ngl always answer your question, the bot they have is kinda cooked tho no clue whats going on in his fake brain but i guess hes trying his best. 5 stars would recommend using

Feuer Box
Germany
About 1 month using the app
April 17, 2024

It's great I'm just starting out and you have information that is useful. Thank you

Aki mi tienda online
United States
4 months using the app
October 13, 2024

Amazing customer service! Definitely the supplier to be with!

Evounsly
Canada
1 minute using the app
Zendrop replied October 15, 2024

Thank you for the wonderful feedback! We’re thrilled to hear you’re happy with our customer service and consider us your go-to supplier. Your support means so much to us!

July 10, 2024

Customer service is absolutely fantastic. But the app is horrible. Does not import products from AliExpress and has caused lost hours of work and inability to import new products

Apex Thrive
United States
7 months using the app
Zendrop replied July 12, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.