Reviews (10,377)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

November 5, 2024

The support team is quick to help and gives you precise instructions on what to do.
I'm very happy with it.

KTO
Austria
2 months using the app
Zendrop replied November 22, 2024

Thank you for your kind words! We're so glad to hear that our support team was able to assist you quickly and provide clear instructions. We’re happy you’re satisfied with your experience!

October 11, 2024

Excellent customer service. I love this platform I just need to utilize more of the features that are available. Well worth the investment. Hopefully I will be getting a great return on it soon!

Jada’s Beauty Closet
United States
28 days using the app
Zendrop replied October 15, 2024

Thank you for the excellent feedback! We're thrilled to hear you love the platform and find value in it. If you have any questions about utilizing more features, feel free to reach out. Wishing you great success with your investment!

December 20, 2024

I havent really started yet since i am now waiting for my first sample order to come through but all the customer supports have answered me very quickly and was very precise regarding the answer provided. They have been very comprehensive so far. So far so good !

My Store
France
16 days using the app
Zendrop replied December 26, 2024

Thank you for sharing your experience! We’re glad to hear that our customer support has been responsive and helpful so far. We hope your sample order goes smoothly, and if you need any further assistance, don’t hesitate to reach out. Wishing you the best as you get started!

November 30, 2024

its great no complains they are fast to resolve any issue and app is super easy to use.

KAIWORKS
United States
5 months using the app
November 15, 2024

Zendrop is fantastic. Specially their customer service. I cant describe how reliable and always responds promptly,.
Thanks team

Givoora
United Kingdom
3 months using the app
November 15, 2024

Very easy to manage everything with zendrop. Very helpful customer service.

Being Broad
New Zealand
3 months using the app
October 7, 2024

A bit too expensive for worldwide shipping, but the app is super convenient and easy to use.. and their customer support is top-notch!

Fnatek
United Arab Emirates
10 months using the app
Zendrop replied October 9, 2024

Thank you for your feedback! We’re glad to hear you find the app convenient and our customer support helpful. We appreciate your thoughts on shipping costs and will take them into consideration.

December 22, 2024

The customer support is top-notch! Fast, friendly, and problem-solving oriented. I highly recommend it!

Zeviana
Finland
About 2 months using the app
Zendrop replied December 26, 2024

Thank you for the amazing feedback! We’re so glad to hear that our customer support has made a positive impact on your experience. Your recommendation means a lot to us—thank you for choosing Zendrop!

November 14, 2024

Top Tier customer service, fast reply times and always a solution. Can definitely recommend!

glimely
Germany
26 days using the app
October 14, 2024

I had such a great experience with Zendrop. There was great support and my problems were resolved in seconds. Many thanks to each of them that have helped me out.

My Store
United Kingdom
27 days using the app
Zendrop replied October 18, 2024

I’m so glad to hear about your positive experience with Zendrop! It’s fantastic that their support team was able to resolve your issues so quickly. Your appreciation for their help truly highlights the importance of good customer service. Thanks for sharing your thoughts!