Reviews (10,425)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.
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She was great and professional. Most of all knew exactly what to do with the issue i was having and solved it! Thanks!
Had a great team member who took care of the questions I was able to respond in a shortly manner the individual have excellence performance
Thank you for your feedback! We're so glad to hear that the team member who assisted you provided excellent service and answered your questions promptly. We truly appreciate your recognition of their performance, and we're always here to help whenever you need it!
i am more than satisfied with zendrop. the support is always available quickly and helps very well. it has never been so easy to have a reliable supplier. i look forward to working with them in the future.
Very helpful customer support, i was trying to resolve the issue and they said that the developer team is gonna may take 24-48hours.. I didn't expect to be that fast, because as soon as i check, after just 20 minutes they fixed everything, 5 stars, recommend
5 Stars for Jo Anne and her fast response and help. I love Zendrop so far although my store hasn't kicked off yet it's been a great experience learning and getting help in fixing up my store.
billing for services after a free trial then refusing a refund. i never gave them cc details. very scammy business model taking advantage of free trials without disclosing the ongoing billing
We’re really sorry to hear about your experience with the billing process and the frustration it has caused. We understand how important transparency is, and we apologize for any misunderstanding. Please reach out to austin@zendrop.com so we can further assist you and discuss this with you.
This company is absolutely trash. I would give it zero stars if I could. They will set you up and charge you. Not send you any invoice or anything and by the time you see it, it will be too late for you to do anything about it.
We're really sorry to hear about your negative experience. Your feedback is important, and we take these concerns seriously. We’ll reach out to investigate further and ensure this is addressed. Thank you for bringing this to our attention.
Markgil was very friendly and he had great job to answer my question
I'm glad to hear that Markgil was helpful and friendly! It's always great when support staff can provide clear and friendly assistance. Let me know if there's anything else you'd like to share!
I like that they help me! It didn't take long for them to respond back. And they were able to fix my problem fast!
Thank you for your help I am very satisfied
You're very welcome! We're so glad to hear that you're satisfied. If you ever need further assistance, don't hesitate to reach out. We're here to help!