Reviews (10,432)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

December 6, 2024

I like that they help me! It didn't take long for them to respond back. And they were able to fix my problem fast!

Zenith Zone
United States
2 months using the app
October 31, 2024

Hi guys, first I would like to thank zendrop for this amazing app where you have access to a wide range of features, one being the print on demand feature, where you can print logo's on almost any products and so much more. I follow ethan king on YouTube and he provide's great content on dropshipping, what products are trending, what to buy etc, the support team are quite swift to respond ...

My beauty
Sint Maarten
2 months using the app
Zendrop replied November 8, 2024

Thank you so much for your thoughtful feedback, Shemaar! We're thrilled to hear that you're enjoying the app and the print-on-demand feature. It's awesome to know that you’ve ...

November 6, 2024

Very helpfull stuff. Big selection of products and option to find new products and it actually works. I found a product I want to sell, requested it and the next day it was ready to sell.

Healiby
Netherlands
4 months using the app
Zendrop replied November 22, 2024

Thank you for the fantastic feedback! We're thrilled to hear that you had such a smooth experience with finding and requesting new products. It's great to know that the ...

January 14, 2025

Amazing, dynamic and with a great costumer service. Props to Khubaib for rapidly solving an issue and updating me!

The Survivalist
Italy
2 months using the app
Zendrop replied January 17, 2025

Thank you for your wonderful feedback! We're delighted to hear that you had an amazing experience and that Khubaib provided quick and helpful service. Your kind words mean a ...

January 3, 2025

My issue with those drop-ship apps is that they make u you the monthly fees! plus they charge you the higher price for the product! so either take your profit from the product or the monthly subscription! so for that i have stopped using them! very expensive usage fees for low bar quality products!

MamySports
United States
10 days using the app
Zendrop replied January 6, 2025

We’re sorry to hear about your experience and appreciate your honest feedback. We understand your concerns regarding pricing and fees and are continuously working to improve ...

January 7, 2025

Super responsive and always answers the questions you have. Definitely recommend

Omani Jewels
United States
19 days using the app
Zendrop replied January 14, 2025

Thank you for the kind words! We're glad to hear that our team has been responsive and helpful with your questions. We truly appreciate your recommendation and are here to ...

November 19, 2024

Very helpful customer support, i was trying to resolve the issue and they said that the developer team is gonna may take 24-48hours.. I didn't expect to be that fast, because as soon as i check, after just 20 minutes they fixed everything, 5 stars, recommend

KawaiiComforts
Czechia
About 1 month using the app
October 30, 2024

I've been using Zendrop for my dropshipping business, and it's been a game-changer! The platform is incredibly user-friendly, and it simplifies the entire order fulfillment process. The product selection is vast, and the ability to customize my packaging has helped my brand stand out. Their customer service is responsive and always willing to help with any issues I encounter. Highly recommend ...

HeyFolks
United States
8 months using the app
Zendrop replied November 1, 2024

Thank you for your fantastic feedback! We’re thrilled to hear that Zendrop has been a game-changer for your dropshipping business. It’s great to know you’re enjoying the user ...

November 19, 2024

5 Stars for Jo Anne and her fast response and help. I love Zendrop so far although my store hasn't kicked off yet it's been a great experience learning and getting help in fixing up my store.

Mystique Lotus Wellness Haven
Ghana
About 1 month using the app
October 28, 2024

Zendrop is great for dropshipping. I especially love their customer service - I am up at all hours working on my business and I can rely on their customer service team to respond in a timely matter. Sometimes even at a very odd hour.

Despite some technical issues they experience periodically on their end (which is understandable since they are also a business that is constantly improving), I ...

Palitte
United States
8 months using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience with Zendrop! It’s great to hear that our customer service has been so reliable for you, especially during those late-night hours. Your ...