Reviews (10,400)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.
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Excellent customer support, i had some troubles connecting my store to zendrop and a zendrop employee helped me solve it in a couple of minutes through real-time chat.
Zendrop's support team, especially Lan, has been exceptional. Lan guided me through adding products manually in Shopify and requesting quotes in Zendrop, providing clear and efficient assistance. His expertise and patience made the process seamless. Highly recommend Zendrop for their outstanding customer support, with special thanks to Lan!
I had couple of questions and I received answers literally in minutes! Regardless it's 9pm! Amazing support as well as the features!
This app is great for beginners and the products are amazing. The only thing that I dislike is the check list you have always pops up even after you hide it. If you select dismiss there is another message that appears saying are you sure you want to miss out on the 100 credits, you select yes Im sure but then if you select a page for example you look at products the message will pop up again. Another thing is sometimes I get error messages if I select a product from "my products" usually happens when i use a desktop. Other than that its great!
Thanks for sharing your feedback. We have reached out to you via email to assist you with this. Excited to improve your experience.
Jinky, in tech support at Zendrop was AWESOME this evening! I'm setting up my store, and have a little problem with processing my Zendrop fulfillment. Pretty sure that it has something to do with the way I set up the links of the products to Shopify. She assured me that it will ship soon, and that they will contact me if they need anymore information from me. I'm sure that they will get it done! Although this is my first fulfillment, the order is for myself as a test! so I'm glad that I'M the buyer in this text case!!
I always get the support I need and it is pretty straight forward ! I recommend !
very helpfull, always respond very quickly, the only complaint Zendrop's reports for year end is difficult to get and not accurate for tax purposes. should have 1 report showing costs of goods and shipping costs per order
Zendrop team is on top as always!
I was getting customer service from this wonderful lady named Cyril and she was amazing at getting to the point and delivering A+ customer satisfaction.
to best honest, this one of the best platform that i have ever seen, the interface is really simple to use, there is no complication waww