Reviews (10,161)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

November 28, 2023

Fantastic service from Jo - stayed past her finish time by 15 mins to help me with some shipping inquires I had for my online store. I must admit I was a little firm in the beginning as I was getting frustrated however Jo put me at ease and finally sorted the issue for me. Jo you are a star, thank you and keep up the great work! :)

BB Pets
Australia
7 months using the app
October 21, 2024

Me han ayudado con mi problema y arreglado en 3 dias, muy efectivos y atentos

HumiAstral
Spain
About 2 hours using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We're glad to hear that your issue was resolved quickly and that our team was attentive to your needs. Your satisfaction is our priority!

May 10, 2024

Zendrop's support team exceeded my expectations with their patient and friendly assistance. As a non-techie, I had numerous questions about drop shipping websites and order fulfillment, all of which were addressed promptly and amicably. Their dedication to resolving my grievances promptly deserves commendation. I highly appreciate their commitment to customer satisfaction

Shop Ease
India
About 1 month using the app
February 7, 2024

As the e-commerce landscape continues to flourish, the demand for efficient dropshipping solutions has never been higher. Among the myriad of tools available, Zendrop stands out as a comprehensive platform designed to streamline every aspect of the dropshipping process. Having delved into its features and functionalities, here's a thorough review of Zendrop:

User-Friendly Interface: One of the standout features of Zendrop is its intuitive and user-friendly interface. Navigating through the platform is a breeze, whether you're a seasoned entrepreneur or just starting in the world of dropshipping. The dashboard provides a clear overview of your orders, products, and analytics, allowing you to manage your business with ease.

Product Sourcing: Zendrop offers a vast catalog of high-quality products sourced from reliable suppliers. The platform allows users to effortlessly search for products within their niche, filter by various criteria, and import them directly into their store. With Zendrop, finding trending products to add to your inventory has never been easier.

Order Fulfillment: Fulfilling orders manually can be a time-consuming task for dropshippers. Zendrop simplifies this process by automating order fulfillment. With just a few clicks, you can sync orders from your store to Zendrop and have them fulfilled by their network of suppliers. This not only saves time but also ensures timely delivery to your customers.

Inventory Management: Keeping track of inventory levels is crucial for any dropshipping business. Zendrop's inventory management feature allows you to monitor stock levels in real-time and receive notifications when products are running low. This proactive approach helps prevent stockouts and ensures a seamless shopping experience for your customers.

Branding and Customization: Building a strong brand identity is essential for success in e-commerce. Zendrop enables you to customize packaging and insert personalized branding materials such as thank-you cards or stickers. This attention to detail enhances the unboxing experience for customers and fosters brand loyalty.

Customer Support: Should you encounter any issues or have questions about the platform, Zendrop offers responsive customer support. Their team is readily available to assist users via email, live chat, or phone, ensuring that you receive timely assistance whenever needed.

Pricing: Zendrop offers competitive pricing plans tailored to the needs of different users, ranging from beginners to established businesses. While some features are available in the free plan, such as product sourcing and order management, advanced features like branded packaging and analytics are included in premium plans.

In conclusion, Zendrop emerges as a robust solution for individuals looking to establish or scale their dropshipping ventures. With its user-friendly interface, extensive product catalog, automated order fulfillment, and customizable branding options, Zendrop provides all the tools necessary to thrive in the competitive world of e-commerce. Whether you're a novice or a seasoned entrepreneur, Zendrop is undoubtedly worth considering as your dropshipping partner.

Atlance
India
2 months using the app
June 24, 2024

i would recommend zendrop. customer assistance was very helpful!

VnnnyBob91’s Store
United States
16 days using the app
April 14, 2024

Zendrop is a great app. It is very integrated with Shopify and is very simple to connect your store to your Zendrop account. However you can only connect your account to one Shopify account for some reason but I wish you could connect it to multiple in order to use it for multiple stores. The Customer Support is very quick and efficient with dealing with any problems you may have. From what I saw they had lots and lots of options for any products you may need, including different versions and colours.

All in all a great app and great organisation!

StrikeThrough
United Kingdom
4 months using the app
August 24, 2024

Juan was very helpful. I needed to contact customer service and he quickly got my issues all sorted out. Saved me hours of frustration. I am loving the selection so far. Love that there are products that ship from the US so shipping is better for my clients.

LightWave Designs
United States
April 1, 2024

Title: Streamlining Dropshipping - A Game-Changer for E-commerce Entrepreneurs

As an aspiring e-commerce entrepreneur, I've ventured into the world of dropshipping, and I must say, Zendrop has been an absolute game-changer for me.

Zendrop's platform is a seamless blend of efficiency and convenience. The process of sourcing products, managing orders, and fulfilling them has never been easier. With a vast network of reliable suppliers and manufacturers, Zendrop provides access to high-quality products across various niches, ensuring that I can cater to my customers' diverse needs effortlessly.

One of the standout features of Zendrop is its user-friendly interface, which makes navigating through the platform a breeze. From product selection to order tracking, every step is intuitive and well-designed. Moreover, Zendrop's integration with popular e-commerce platforms like Shopify has simplified the process of setting up and running my online store, allowing me to focus on growing my business rather than getting bogged down by administrative tasks.

Another aspect that sets Zendrop apart is its commitment to customer support. Whenever I've had a question or encountered an issue, the Zendrop team has been quick to respond and provide assistance, ensuring that I can resolve any challenges promptly and keep my business running smoothly.

Overall, Zendrop has exceeded my expectations in every aspect. It has empowered me to build and scale my dropshipping business with ease, thanks to its comprehensive features, user-friendly interface, and exceptional customer support. If you're looking to dive into the world of dropshipping or streamline your existing operations, I highly recommend giving Zendrop a try. It's truly a game-changer for e-commerce entrepreneurs.

Delhi Style
India
29 days using the app
May 19, 2024

Super easy to use, easy to find and upload items to the shop. Very fast support chat.

Shop Nora
Ireland
6 months using the app
May 6, 2024

Extremly nice experience working with Zendrop. A lot of useful functions as well as 5/5 chat support.

mylumy
Germany
3 months using the app