Reviews (10,161)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

March 14, 2024

It’s effectively efficient for suppliers needs of delivery to customers and the live coaching and learning academy is worth the upgrade. I have seen a difference in customer sessions just have to get those sales but I know it’s coming one day then consistency will be in order with monthly revenue of E-commerce.

Cinderella’s Shopify
United States
5 months using the app
May 9, 2024

Zendrop is an amazing app and the staff is pretty good. They will support in anything you need with whatever power they have!

I believe that zendrop is the best supplier as well for your brand as they are pretty transparent!

ZenDreams Boutique™
Greece
29 days using the app
March 21, 2024

My customer service experience has been quite quick, responsive, and complete. They answered all my questions and held on to my issue until resolved. It's always great to partner with a company that takes ownership to serve its customers.

Taylor Rose Shop
United States
7 months using the app
May 20, 2024

Marian was extremely helpful and professional answered and supplied all the information I need to correct a self imposed issue

SOUL-TWINS
United States
16 days using the app
May 8, 2024

Easy to use, very helpful and quick customer support. I highly recommend

CHYKO STORE
Poland
5 months using the app
June 2, 2024

Very easy to deal with and very quick to respond to any questions!

Time To Shine
Canada
About 2 months using the app
Edited September 11, 2024

zendrops customer service is fast prompt and accurate, The service team answer every qustion i have and if they cant the will find out ,especially with shipping updates and product Infomation, all done with a cheerful positve attitude which makes it less stressful , Knowing you have a good support team behind you, highly recommended , thanks to all on the team,especially , Manuel, Nicolle, Jinky, Jo, shiza, Ivan, karrie, Cyril, brendalyn

retrorama
Australia
12 months using the app
June 13, 2024

Really responsive and helpful.

CrystalPup
Norway
5 months using the app
January 30, 2024

It has been more that one year that we have been working with Zendrop, during low-medium-high peek moments, it never failed to surprise us. The interface is user-friendly, the access at managing account, orders, products linked, and tax statements, is pretty convenient. It works perfectly with Shopify, and the product listings available are enough to start with your ecom. Would definitely recommend for everyone who is just starting out.

Poly Nail Lab
Netherlands
Over 1 year using the app
November 19, 2023

As I've been going over the products to list for my own store, I've come across a few listing issues. Each time it's brought up, the crew is very helpful and quick to resolve the issue. They're quick to offer support whenever it's needed. The AI chat box is also quite good. It's better than the ones used by the Canadian government. lol This one actually understands questions as they're asked.

Pioneer Kitty Market
Canada
6 months using the app