Reviews (10,402)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.
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Zendrop has good support and it has many products to source. You don't have to search for the product on aliexpress, just search it in zendrop. They have almost everything and millions of products to sell. Once a product is trending, they already have it. So it's a win win. Would recommend zendrop, if you want to save time and money.
I do recommend this app, especially to people starting in this drop shopping journey they’re the best. Easy to get hold of and very effective
Great customer service and interface. Simple and easy to use. Does everything you need.
Good
Thanks for the feedback! I’m glad to hear you had a good experience.
I would not recommend Zendrop, even if you're on the Plus Plan. Their "Top Trending," "New Arrivals," and "Best Sellers" categories, along with the extras, are simply not worth it. I ordered a sample from Zendrop Fulfillment, and they sent the wrong type. It's baffling that they messed up a sample order. Now, I have to wait another 15 business days for a replacement. How can I trust them with my regular orders if they can't handle a simple sample correctly?
Additionally, Zendrop lacks the necessary declarations of conformity and certificates for products that require them. This omission means you can't use their products on TikTok, eliminating a significant market opportunity.
Overall, Zendrop has been a huge waste of time and money. I would not recommend their services.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Fast, easy, best and great help when you need it - Thanks Ellah.
I'm new to dropshipping but I enjoy the education and customer support that Zendrop offers. For a newbie, they definitely take away the mental load that comes with running a product-based business online.
Jo from customer service was 10/10! I love the idea of getting a pre-built store as well. Well done collaboration between the two companies. Bravo!
Jobelle assisted with my request very quickly and was able to answer my question. I really appreciate the quick response regarding my Zendrop product inquiry.
I have had nothing but great customer service from Jo over at Zendrop! People like her help people like me stay motivated.