Reviews (10,161)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 29, 2024

They help me pretty quick. I am satisfied.

Arilays
United States
About 2 months using the app
May 21, 2024

The support team is amazing. Feel free to ask them anything

3P0
Canada
About 2 months using the app
February 7, 2024

Love the app and it makes a complex intricate and potentially difficult process extremely easy. That said, there are a lot of things that can still go wrong and understanding what is expected and how to operate goes a long way to helping a new user succeed. I would HIGHLY recommend you start with the Zendrop free plan and get used to how everything works. The monthly plan (for those on tight budgets) starts out right away with a moderate charge. If you are figuring things out... it would be best to start with the payments AFTER you understand the pitfalls.
But for all these potential issues... you get wonderful help center library items... all in print and from what I've seen, MOST also include a video of the explanation too. If that still doesn't help you... their live chat jumps in and boom... you are straightened out in no time!
Take it from someone that likes to play it cautious... this platform is fantastic! Give it a try today!

The Greenhorn Geek
Canada
About 1 month using the app
Edited April 12, 2024

This is a great app! Good for building a good drop shipping brand. I love the fact that they have a free plan for beginners to get you on your way and as profits come in you can go for more advanced plans with more features and benefits. Very beginner friendly! The team also responds fast which is excellent in helping you to be established.

Kaveto
United States
7 months using the app
May 4, 2024

Works perfectly fine, no troubles. Very Quick with heping out

Sylvalor
Netherlands
9 months using the app
January 25, 2024

I had an email typo in an account setup and did not know it and after discovering a bill for a Plus Plan I reached out to them since I had already set up another account with the correct email since I was not receiving correspondence from them (going to the incorrect email I provided). They helped me resolve the matter rather than just sticking to the no refund after 5 days of activation policy. Mariane (who worked with me) was cool headed and followed through until it was all resolved. Very Professional and a great asset to your Customer Service Team! Don't let AI replace her. Miles Davenport

SHOP-O-SPHERE
United States
3 months using the app
May 25, 2024

Amazing team helps you with everthing you need!

Every Go
Netherlands
About 2 months using the app
March 26, 2024

The customer support from the team at Zendrop has been amazing!
They are super speedy to respond and supply thorough updates and timelines for issues to be resolved. Cant thanks them enough for their help!

Chic & Charm
Australia
9 months using the app
May 26, 2024

fantastic app, support helps a lot

Floria
Australia
5 months using the app
January 19, 2024

This is my very first run with dropshipping an far as see it,it's been amazing still learning so in that process I'm accomplishing small but large areas in my life in this an when I'm finish learning I'm going to Take it Over. NOVAISU CREATIION IS COMING

Novaisu
United States
4 months using the app