Reviews (10,402)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.
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Great customer service very responsive and helpful.
So happy with Zendrop Customer Service, fast in answering and addressing my concerns, also very professional
When I needed help, they came running with question. What I needed from them or anything they went above and beyond they were Awesome. Then they walk me thru the steps I needed to take.
Highly recommend. I love the ease of navigation. Customer service is also great!
The Support is so awsome
Thank you for the great feedback! We're thrilled you found our support awesome.
Juan Helpme answering my question very fast. This is the support that all platforms must have!
I placed two separate orders and each was fulfilled nearly 18 days later. My customers were very upset!!
That said, when I got a human customer service rep, she showed me how to track the order (I didn't know which shipper in China to select). If I knew how to do so all along, I would have been able to tell customers where product was.
I will give ZenDrop a couple more tries:)
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Zendrop is the best supplier out their if your just starting or advanced they are always their to help you out !
On 3/21/2024, Karrie was extremely helpful in resolving a shipping problem for one of my customers. Thank you so much for hiring great and caring employees.
Randy
Always very helpful experts at any time of day.