Reviews (10,164)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

April 27, 2024

Zendrop has great customer service- We aren't personally finished with our shopify website yet, but we have had plenty of questions for Zendrop through the live chat where we have had access to a real team member every time with our subscription.

Plush Fwends
Australia
9 months using the app
March 19, 2024

The customer service is awesome. When i had an issue, a representative did more than what I asked for. Gave me the article to look over and on top of that check the issue herself and sent me images to clearly show what I was looking for and even followed up with detailed paragraphs over the topic. Shout out Jobelle!

RideEzy
United States
4 months using the app
April 19, 2024

Great tool, they work with suppliers so you don't have to. Very rarely is there an issue they cant solve. I recommend the Academy too.

Gotta Gadget
United States
6 months using the app
May 6, 2024

The service team was very professional and quick to respond, they helped me with a customer complaint and made sure that my customer is satisfied and they issued a full refund for customer satisfaction. This a great partnership between an online business and zendrop :)

Izzy's Market
Canada
25 days using the app
February 28, 2024

I'm as beginner as you can get. I have other places explaining how to sell and marketing stuff. The problem was I didn't know how to put a product on my store. For a quarter of the price and they made me a store, which awesome. I will be a loyal customer hopefully for a long time. And great service also . Thanks to everyone at Zendrop great team.

Earthlyvibe
United States
About 2 months using the app
April 17, 2024

It's great I'm just starting out and you have information that is useful. Thank you

Aki mi tienda online
United States
4 months using the app
October 17, 2024

Mycket hjälpsamma och lätta att få tag på. Jag är en newbie I detta och har många frågetecken.... de är väldigt hjälpsamma med alla mina newbiefrågor...m

Bikdesign e-com store
Sweden
2 days using the app
Zendrop replied October 23, 2024

Thank you for your kind words! We’re glad to hear that our team has been helpful and supportive as you navigate your journey. Your questions are always welcome, and we’re here to assist you every step of the way!

July 23, 2024

very gooddddddd

Gourmet Haven
United States
11 days using the app
May 7, 2024

recommended for beginners, its very easy to use and understand. i've had no problems with them so far and if you're not using it then you're missing out.

TwoJuiced
United States
6 months using the app
April 18, 2024

really good app with fast and effective customer service well worth a try.

Trefant Lifestyle
United Kingdom
6 months using the app