Reviews (10,425)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.
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I had an issue and the representative was polite professional and knowledgeable the solution was quick and I was able to get right back to work
Thanks
The support is very helpful and even on holidays responds fast
Thank you for the kind words! We're glad to hear the support has been helpful and responsive, even during the holidays!
Zendrop has been very helpful
Thank you for sharing! We're glad to hear that Zendrop has been helpful to you. If you need anything else, feel free to reach out!
I wanted to share a very pleasant experience, I will say right away, Zendrop support is the best support I have ever met, when adding a product from Zendrop to Shopify, I had an unknown problem, I wrote to support, they told me that it was just a technical problem, and within 24 hours it was solved, after which I faced the problem that I could not add several variants of the product at a time, although I did not have any publication of the product on Shopify, accordingly, the limit was not broken, within a few hours, zendrop support contacted the supply manager of this product, and told him to resize this product and by the next morning it was all sorted, thanks Jacob for your help
Thank you for sharing your experience! We’re thrilled to hear that our support team, especially Jacob, provided such effective and timely assistance with your product issues. Your feedback highlights our commitment to resolving challenges quickly, and we appreciate your kind words!
I am new to dropshipping but Zendrop customer support has been really great. They are very responsive and knowledgeable.
That's great to hear! It's always a relief to have responsive and knowledgeable customer support, especially when starting out with dropshipping.
Ive had a great experience with all the zendrop live agents. They have all helped me with my orders, and helped me have a great experience. Usman and Jemima have been great.
Customer service is very fast and effective, they cleared up all my doubts. Many thanks to the entire Zendrop team.
All the team have been super helpful. Quick to answer any of my questions at any time of day!
Superb service from the whole team particularly Mariane, Jo, Nyka, Mae and Janelle.
I had a problem with billing and a live agent helped me via chat.
Glad to hear a live agent was able to assist you! We’re always here to help whenever you need support.
Merjerrie was really helpful.
Appreciate your feedback! Happy to hear Merjerrie was helpful!