Reviews (10,377)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

October 4, 2024

I had a processing problem and was able to reach out to zendrop and got a response from one of the customer service reps, Juan.Thank you

Brielle Emporium
United States
8 months using the app
Zendrop replied October 8, 2024

Thank you for sharing your experience! We're glad to hear that Juan was able to assist you with your processing problem.

November 26, 2024

Overall, excellent product selection & platform. I am disappointed in the dashboard when it comes to seeing order status. Although customer service is excellent, I shouldn't have to talk to them to find the status of all orders. Once fulfillment is requested, it completely disappears from the dashboard.

Funky Hashtag
United States
About 2 months using the app
September 25, 2024

I have tried other drop shipping services, I like Zendrop because they have excellent customer service, they are available to help when its needed, highly recommended.

Mystery Find
United States
11 months using the app
Zendrop replied September 30, 2024

Thank you for your kind words! We’re thrilled to hear that you prefer Zendrop for our excellent customer service. Your recommendation means so much to us!

October 11, 2024

Zendrop it's a fantastic dropshipping platform. Very well developed and i love the support team, most of them are very kind and they solve every issue that i had encountered.

Kali Miau
Chile
4 months using the app
Zendrop replied October 15, 2024

Thank you for the wonderful feedback! We’re thrilled to hear that you love Zendrop and our support team. Your kind words about our staff and their dedication to solving issues mean a lot to us!

January 9, 2025

The app works perfectly, orders are fulfilled fast and the support is really good!

Beauvia
Germany
7 months using the app
Zendrop replied January 14, 2025

Thank you for the great feedback! We're so happy to hear that the app is working perfectly for you, orders are being fulfilled quickly, and that our support has been helpful. We truly appreciate your support and are always here to assist you!

November 4, 2024

Zendrop has taken my dropshipping business to the next level. By simplifying order fulfillment, providing a vast product range, and enabling custom packaging, it has helped me boost efficiency and brand recognition. Their dedicated customer support team ensures a smooth and hassle-free experience. I wholeheartedly recommend Zendrop.

TS Majstia
United Kingdom
24 days using the app
Zendrop replied November 22, 2024

Thank you for the incredible feedback! We're so glad to hear that Zendrop has helped take your dropshipping business to the next level. From simplifying order fulfillment to enhancing brand recognition, it's great to know we've made a positive impact. We truly appreciate your recommendation and are here to support you every step of the way!

October 7, 2024

they reached out fast with there online support time and helped me fix my issues. very good platform!

Clautica
United States
3 months using the app
Zendrop replied October 9, 2024

Thank you for your positive feedback! We're glad to hear our support team was able to assist you quickly and that you're enjoying the platform. We appreciate your support!

October 10, 2024

Love the platform, they also have great customer service. It's been especially great working with Ian, he's very knowledgeable and will personally help you resolve your issue.

The Heated
United States
2 months using the app
Zendrop replied October 15, 2024

Thank you for the wonderful feedback! We're thrilled to hear you love the platform and had a great experience with Ian. Your appreciation for his knowledge and support is much appreciated!

November 23, 2024

Great job helping me resolve my issue!! Very professional and super nice!

Trexo.
United States
29 days using the app
September 20, 2024

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had janelle helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone

B-Products
Netherlands
2 months using the app
Zendrop replied September 23, 2024

Thank you for your fantastic feedback! We're delighted that Janelle could assist you so effectively. Your recommendation truly means a lot to us!