Reviews (10,164)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 28, 2024

Exellent customer service. They are ready to help promptly.

Pawfect
Malta
About 2 months using the app
Edited July 16, 2024

Overpriced products.
Update:
No proper support

My Store
United States
5 days using the app
Zendrop replied July 15, 2024

We are sorry to hear that your experience was less than ideal. Please reach out to us at austin@zendrop.com and we'll be happy to get this to a resolution.

December 1, 2023

Thank you, Ian, for the great communication and customer service regarding my inquiry it was really helpful and i was able to get all the information needed about my order and products. definitely reach out if unsure of anything chat wait was under 60 seconds and resolved in 3 mints. Thanks again.

Sunday Snow
Australia
4 months using the app
October 11, 2024

Great app!

Infants planet
Denmark
39 minutes using the app
Zendrop replied October 15, 2024

Thank you! We’re so glad you think so! Your support is greatly appreciated!

January 13, 2024

Great time, very short respond time and always there to help. I can really recommend. Also, follow Jared Goetz (founder) on Instagram, you can learn something for life as well. ;)

Nexando
Germany
11 months using the app
January 31, 2024

Vast selection of products, EXCELLENT customer service! I've had to contact them on a few different problems and they have always been prompt and courteous! Best of all they've always been able to fix my problems! By far the best Dropsipping app that I've used thus far!

Cornerstone Junction
United States
4 months using the app
Edited May 7, 2024

Their 24/7 support desk is always a great help. Fixed an issue I had with an order very promptly.

Amani D'Chantii
United States
3 months using the app
April 18, 2024

zendrop is responsive, helpful, and have a great user friendly interface. i found it very easy to find the products that im looking for and if the dont have it, you can request that they import the product for you and they do so in a reasonable time.

Blendy
United States
About 2 months using the app
June 13, 2024

Great range of products, effortless, prompt order fulfilment. Respectful effecient support. The "Zendrop Experience" is Awesome!

Funky Magical Solutions
Australia
17 days using the app
April 25, 2024

Really expensive wish the subscription was a little cheaper

"Giselle Chic & Tech Boutique"
United States
7 months using the app