Reviews (10,164)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

January 25, 2024

If you're hesitating Just Give it a go, you will never think the impossible is possible until you take that first step. Zendrop is the go-to gurus who will stop at nothing to ensure you get the help you need, for me it was Joshuah who helped me and lept helping Evan when i didn't need it he checked up on me. i kept at it and now I'm seeing the future differently. they have streamlined and Customised it so that its the easiest for the dropshipping locations. and they are always adding new reliable Contacts and sorces.

Disignimity
Australia
About 2 months using the app
May 10, 2024

It has tons of high-quality products with great images and descriptions. The customer service is also quick and friendly giving helpful instructions.

Hyleeme
United States
6 days using the app
February 21, 2024

Response Time for Help Desk - I had a question and the Zendrop help desk was there to answer my question in less than 2 min. In the days of bots and less live agents I was pretty impressed with the response time and answer that I received. I'm still working on dropshipping some products after the holiday so will see how long it takes for the products to arrive and will update this should the timeframe take longer than expected.

DesignerDrops
United States
2 months using the app
March 18, 2024

Good customer service and easy to use. Well organised and once an order comes in everything is done by Zendrop to get it to the customer. I would recommend however it is on the pricier side and in order to get custom packaging you need to already be selling a lot so may not be as friendly for brand new businesses.

Mystery Whips
France
10 months using the app
January 15, 2024

Jemima Victoriano
I have never been answered by mail so fast Appreciate for your service Thank you

IBOSHU
Sweden
12 months using the app
March 26, 2024

I've been using this app a little under 2 months now and after trying every other dropshipping supplier app, honestly, I like this one the best and have recently upgraded to the plus plan. It very simple and easy to use and the customer service is very great.

Lady In Stylie
United States
About 2 months using the app
May 9, 2024

I had some questions to help me on my first try at an ecommerce business and all of my questions were answered quicky and with a friendly rep. Thank for all the help!

S.O.C.K.S. Online Shop
United States
7 days using the app
April 3, 2024

Excellent customer support, i had some troubles connecting my store to zendrop and a zendrop employee helped me solve it in a couple of minutes through real-time chat.

DecoraLuxe
Chile
6 months using the app
January 6, 2024

The service is absolutely perfect he was patient with me and showed me just how to fix my issue. Im a person thats better at seeing stuff to learn it and he did that perfectly the first time without me asking.

Savage-Wolfe inc
United States
4 months using the app
October 16, 2024

Beste, ik heb mijn betalingen nog altijd niet ontvangen er is wel via zendrop in mijn rekening de kosten afgehouden. aan waar liggen de probleem kunnen jullie mij helpen aub

TaraTrends
Belgium
27 days using the app
Zendrop replied October 18, 2024

We're sorry to hear that you haven't received your payments yet, despite the costs being deducted from your account via Zendrop. We'll reach out to you to gather more details and assist you further.