Reviews (10,164)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 20, 2024

5 stars for customer service - so far they seem to offer everything I need!

Empoweris Fitwear™
United States
3 days using the app
February 28, 2024

I need to write a review. The person who helped me, the one in customer service, did what she could to assist me. At the moment, we don't know if the document she provided me will be accepted by Shopify, but we hope it will. She was very quick, and the person was very kind and friendly, named Jemima

LuxHora
Spain
3 months using the app
May 4, 2024

Very Fast and Helpful Reply from Jo Thank you!

Shop Mood
Netherlands
8 months using the app
August 7, 2024

Tiene un soporte al cliente muy rápido y eficaz, Recomendado!!

Digital Gallery
Peru
27 days using the app
May 2, 2024

Mariane was awesome!! She helped me and got my concerns taken care of. Thank you

Sephania Fashions
United States
2 months using the app
February 10, 2024

It has great tools, but I think you should extend the free trial period to give new dropshippers the chance to start generating money before paying your monthly fee

Ease Life Store
United Kingdom
About 2 months using the app
February 22, 2024

I've been using Zendrop for about two months and I had a technical issue regarding the different email addresses I was using for my two Shopify stores and two different Zendrop accounts. Joanna from Zendrop quickly resolved my issue and was genuinely concerned about finding the best possible solution for me, which she did. Zendrop is AWESOME! Choosing Zendrop was my best decision so far.

Trending Gift Finds
United States
2 months using the app
January 24, 2024

Zendrop is great, the best out there. Great interface, fast shipping, good prices. If you have any problems with orders or anything like that, they help you imediatelly in like a couple of minutes you get connected to the support staff and they are always happy to help with anything.

Holuxy
Slovenia
9 months using the app
May 21, 2024

Easy to use and their support is great

Boku Cosmetics
Sweden
5 months using the app
May 6, 2024

Don't get fooled by their advertisement.

It will take 7-9 days for them to hand over your order to a random career, and the career will take another 10-15 days to deliver your orders.

the tracking number they provide to your customers is not working and the link is always showing there is no data assigned to the tracking number.
They send a link to your customers, but you have to find the tracking number manually and track it on another page and inform your customers manually!

Your customers will not be happy at all!

Texan Crafts
United States
21 days using the app
Zendrop replied May 9, 2024

Thank you for sharing your review. We have reached out to you via email to assist you with this.